Summary
Overview
Work History
Education
Skills
Technologyproficiencies
Timeline
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SCOTT HIATT

Papillion,NE

Summary

Transforming business performance through targeted sales leadership and client relations excellence. Accomplished, articulate, and award-winning sales/account leader with a commendable track record of producing sustainable sales and market penetration in uncertain and fluctuating markets. Leverage strong account and operations leadership that supports top-performing sales deals and expands existing quotas. Expert in understanding account business "pain points" and delivering solid business plans that drive revenue growth as a consultative sales advisor. Demonstrate expertise in follow through full-cycle parts and customer service sales. Develop strong client relations utilizing a reputation for integrity and the ability to gain the trust of key decision makers to influence buying decisions as the primary point of contact (POC). Successful in development of client business solutions sales. Service oriented customer relationship manager who targets sales-to-target goals. Actively pursuing greater sales leadership challenges as a Strategic Account Manager (SAM) utilizing strong industry knowledge, trusting account relationships, and savvy sales negotiations that impacts positive bottom line results and lucrative business outcomes.

Overview

23
23
years of professional experience

Work History

Accessory Intagration Specialist

Parts Midwest, Inc
05.2023 - Current
  • Responsible for increasing Ford authorized accessory sales within a four state territory.
  • Interact with all departments within Ford Delaerships to educate and provide best practices and processes to increase profitability with Ford Accessories.

COMMERCIAL ACCOUNT MANAGER

Advance Auto Parts
10.2017 - Current
  • Leverage a solid account leadership career in sales and territory expansion to build and influence commercial accounts
  • Deliver outstanding account/customer service and support that retains clients and promotes account loyalty
  • Expert in increasing market share while building trusting account relationships
  • Utilize expertise in market share expansion tactics within the assigned territory while collaborating with triangle teams, ensuring commitment and delivery of account client success, sales growth, and responsive customer service delivery
  • Build trusting commercial account relationships utilizing an integrity-driven work ethic and sound follow up on any client or account sales solution
  • Successful in expanding the commercial customer territory by double-digit comps in the past 2 years by working closely with team members
  • Expand Advance Auto Parts market share by working closely with key account decision makers to build solid client relationships, drive upsell opportunities, and assist clients in successful sales of parts
  • Drive Commercial Team cohesion in assigned stores that ensure commercial accounts receive all available support and service
  • Accomplished $515,000 over sales target with 20.63 sales comp in 2019
  • Delivered $500,000+ over sales target with 21.00 sales comp in 2018
  • Two-time Fuel the Frontline Winner and received multiple quarterly/yearly awards for exceeding Sales Target, Sales Comp., and Gross Margin Percentages
  • Consistently in the top 3% CAM Rankings companywide
  • Top 3% in national rankings for Commercial Account Managers

TERRITORY DISTRIBUTOR

BG Products
06.2015 - 10.2017
  • Implemented expert territory expansion methodologies for an assigned region that included Car Dealerships and independent auto repair shops
  • Promoted trusting account relationships with Fixed Operations Managers, Service Directors, front-line management, and technicians that ensured increased and sustainable product sales
  • Trained client teams on equipment and products utilizing informative workshops that continued to increase product sales
  • Successfully achieved all quarterly sales quotas and awarded with bonuses

STORE MANAGER

AutoZone
11.2014 - 06.2015
  • Managed daily sales and business operations for a high-volume automotive parts store
  • Directed personnel in sales and customer service
  • Oversaw employee recruitment, scheduling, and staff training that ensured a well-qualified sales staff, sales growth, and customer satisfaction
  • Charged with oversight of inventory, loss prevention, profit and loss statements, and ensured customer acquisition and retention was a primary focus for sustained sales
  • Key contributor in increasing KPI scores within the first month of tenure

OWNER

Tuffy Auto Service Center
11.2001 - 03.2015
  • Entrepreneurial startup of a highly successful automotive service center
  • Managed all aspects of daily business operations, sales/marketing, client acquisition/retention, HR administration, business finances, and estimation and sales of parts and services
  • Acknowledged with numerous awards for 'Top Shop in the District'
  • Two-time runner-up in National Dealer of the Year
  • Recognized once as National Dealer of the Year

Education

A.S. - Business Management

Iowa Western Community College
Council Bluffs, IA

Skills

  • Build Customer Relationships Expert
  • Customer Service Delivery Excellence
  • Double-Digit Territory and Market Share Expansion
  • Effective Account Thought Leadership
  • Clear/Concise Communicator and Presenter
  • Continuously Gain Competitive Market Share
  • Foster Strong Regional Account Relationships
  • Influence Key Decision Makers to Drive Sales
  • Internal Department Team Collaborator
  • Train and Mentor Top-Tier Sales Teams

Technologyproficiencies

  • MS Office
  • Salesforce
  • Excel
  • Netsuite

Timeline

Accessory Intagration Specialist

Parts Midwest, Inc
05.2023 - Current

COMMERCIAL ACCOUNT MANAGER

Advance Auto Parts
10.2017 - Current

TERRITORY DISTRIBUTOR

BG Products
06.2015 - 10.2017

STORE MANAGER

AutoZone
11.2014 - 06.2015

OWNER

Tuffy Auto Service Center
11.2001 - 03.2015

A.S. - Business Management

Iowa Western Community College

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SCOTT HIATT