Summary
Overview
Work History
Education
Skills
Timeline
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Scott Hitchcock

Summary

Dedicated professional driver with a current CLASS A CDL license and a proven track record at MVT. Expert in route planning and regulatory compliance, ensuring timely deliveries and exceptional customer service. Recognized for maintaining a safe driving record and effectively communicating with clients to enhance their experience.

Overview

27
27
years of professional experience

Work History

Professional Driver

MVT (Saddle Creek)
04.2019 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.
  • Maintained CLASS A CDL endorsement without lapse.
  • Completed routes efficiently and according to compliance rules.
  • Updated records with mileage, times, and expenses.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Obtained signatures from customers upon delivery of goods.
  • Drove safely in various weather and road conditions to avoid accidents.

Professional Driver

MBM
03.2017 - 02.2018
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained signatures from customers upon delivery of goods.
  • Drove safely in various weather and road conditions to avoid accidents.

Sales Associate

Matesich Distributing
10.1998 - 01.2016
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Science - Psychology

Youngstown State University
Youngstown, OH
12-2008

High School Diploma -

Lakewood High School
Hebron, OH
06-1992

Skills

  • Current CLASS A CDL license
  • City and non-city driving
  • Transportation regulations
  • Driving and transportation
  • Traffic laws
  • Verbal and written communication
  • Vehicle maintenance
  • Route planning
  • Defensive driving
  • Basic Handy-Man Skills
  • Regulatory compliance
  • Safe driving record
  • Safe driving techniques
  • Documentation skills

Timeline

Professional Driver

MVT (Saddle Creek)
04.2019 - Current

Professional Driver

MBM
03.2017 - 02.2018

Sales Associate

Matesich Distributing
10.1998 - 01.2016

Bachelor of Science - Psychology

Youngstown State University

High School Diploma -

Lakewood High School

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