Overview
Work History
Education
Skills
Timeline
Generic

Scott Home

Wilsonville,Oregon

Overview

50
50
years of professional experience

Work History

Sales Agent

Miz Mooz
Brooklyn, NY
09.2024 - 04.2025
  • Resolved customer complaints promptly and effectively.
  • Assisted senior management in developing strategies for increasing sales revenue.
  • Developed relationships with customers by providing excellent customer service.

President

Musse and Cloud
Valencia, Spain
06.2014 - 10.2022
  • Collaborated with staff members to ensure operational efficiency of the organization.
  • Developed policies, procedures, and short-term and long-term goals for the organization.
  • Initiated projects aimed at improving customer service standards across departments.

Sales Associate

DR Martens
Portland, Oregon
06.1993 - 11.2013
  • Assisted customers in selecting appropriate products or services for their needs.
  • Maintained accurate records of customer interactions and transactions.
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Listened to customer needs to identify and recommend best products and services.

Sales Associate

Nordstrom
Los Angeles, CA
11.1982 - 06.1993
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.

Sales Associate

Home Shoe Company
Portland, Oregon
06.1975 - 06.1981
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

GED -

Lakeridge
Lake Oswego, OR
06-1975

Skills

  • Customer service
  • Sales strategies
  • Relationship building
  • Conflict resolution
  • Product knowledge
  • Inventory management
  • Effective communication
  • Problem solving
  • Brand awareness
  • Sales presentations
  • Closing sales
  • Client relations
  • Customer assistance
  • Customer retention abilities

Timeline

Sales Agent

Miz Mooz
09.2024 - 04.2025

President

Musse and Cloud
06.2014 - 10.2022

Sales Associate

DR Martens
06.1993 - 11.2013

Sales Associate

Nordstrom
11.1982 - 06.1993

Sales Associate

Home Shoe Company
06.1975 - 06.1981

GED -

Lakeridge

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