Scott Homitz
Fleming Island,FL
Summary
Proven leader in hospitality and management, adept at fostering guest satisfaction and maintaining operational excellence. At Chili's Bar and Grill, I spearheaded initiatives that drove business growth and enhanced team performance through mentoring. Skilled in expense management and guest services, I excel in creating efficient, welcoming environments for both guests and employees.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Resort Manager
Pet Paradise Resort
07.2022 - 08.2024
- Created and managed accurate occupancy forecasts and budgets.
- Developed and implemented promotional strategies to increase occupancy.
- Assisted with development and distribution of marketing materials for facility.
- Evaluated and promptly resolved lodging facility operational issues.
- Fostered safe lodging environment with reliable and effective security services.
General Manager
Chilis's Bar and Grill
08.2012 - 06.2022
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
General Manager
Ruby Tuesday
04.1988 - 07.2012
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Some College - Hospitality Administration And Management
Valencia College
Orlando, FLHigh School Diploma -
Winter Haven Senior High School
Winter Haven, FL05.1980
Skills
- Expense Management
- Maintenance
- Property Maintenance
- Hospitality Management
- Financial reports
- Guest satisfaction
- Budget Planning
- Computer Skills
- Inventory Management
- Work Planning and Prioritization
- Guest Services
Golfing, Fishing, Camping,
Timeline
Resort Manager
Pet Paradise Resort
07.2022 - 08.2024
General Manager
Chilis's Bar and Grill
08.2012 - 06.2022
General Manager
Ruby Tuesday
04.1988 - 07.2012
Some College - Hospitality Administration And Management
Valencia College
High School Diploma -
Winter Haven Senior High School
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