Scott Hornaday

• Manage delivery of multiple concurrent strategic projects, ensuring alignment with organizational objectives (SAP ECC, IBP, Ariba)
• Led full life cycle ECC implementation in Sofia, Bulgaria, achieving enhanced operational efficiency.
• Directed cross-functional global teams to successfully meet project milestones and deliverables.
• Tracking key project deliverables, milestones, change requests, and risks for effective oversight
• Drove comprehensive project planning, budget management, communication strategies, and go-live support.
• Executed SAP IBP rollout featuring characteristic-based planning for increased supply chain visibility.
• Coordinated vendor and contract management to optimize budget allocations and timelines.
• Facilitate hypercare and knowledge transfer during the handover to the support team for sustained success.

• Drove strategic direction and process improvements within Technical Services Group.
• Established KPIs and improvement plans for underperforming functions
• Implemented mobile app to enhance customer interaction and reduce warranty repair delays.
• Managed CRM support team with direct reports and external resources

• Senior Business Program/Project Manager for Project BOSSLink, overseeing three concurrent projects with a budget exceeding $10 million.
• Managed relationships with six external vendors, handling contract negotiations and invoicing.
• Served as liaison among Business, IT, and vendors to prioritize support requests and managing expectations.
• Delivered comprehensive PMO outputs, including project charter, project plans, budget forecasts, and risk assessment matrix.
• Monitored Technical Services Team metrics, such as sales, deferred revenue, and price deviations.
• Utilized Waterfall methodology for SAP CRM and Agile for PIN and SIMON projects.
• Facilitated meetings including Steering Committee sessions and daily stand-ups to ensure alignment.

• Managed multiple Global SAP HCM implementations and upgrades for various countries, including PA, OM, PY, TM, BN, ECM, PM, SP, LMS, and ESS/MSS.
• Oversaw teams of 30 to 75 resources across local, onshore, and offshore settings, including consultants and third-party contractors.
• Directed project schedules, budgets, resource allocation, tollgate signoffs, communication plans, risks, issues, and scope management.
• Conducted project audits and executed recovery plans to effectively stabilize execution.
• Facilitated requirement workshops and blueprinting sessions for PA, OM, PY, TM, and data migration processes.
• Integrated payroll and master data interfaces across six distinct vendors to streamline operations.
• Delivered user training in US, CA, South Africa, and Southeast Asia.

• Managed daily operations and delivery of EAM Support Team, including local and offshore resources.
• Led SAP HR/Payroll implementation as technical lead
• Developed multiple RICEFW objects while coordinating requirement signoff and end user testing.
• Trained team members in the Production Support Model to improve knowledge sharing.