Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Hosmer

Edwardsville,PA

Summary

Hi there! My name is Scott Hosmer. I am an animal lover I have 3 dogs, a cat, and raised 2 children. I have been gainfully employed at Rent a Center in Edwardsville, PA where I had started as a customer account representative and promoted to sales associated and assistant store manager. I have started with delivery and collections. Through almost 20 years I have delivered, serviced products, counseled delinquent accounts. I have also grown Rent a Center through online sales through our online sales system and chat sales. I have laughed and cried with my customers. Watched their families grow through interactions with sales and collections. I love camping, hunting, fishing, spending quality time with my family. I hope to be employed by ACD Direct to gain some more financial freedom to continue to make memories with my family, Friends, and coworkers. I am only looking for part time employment at this moment due to the fact my current job does not have working hours conducive to working 2 jobs. I am a hard worker and quick to learn new skills.


Thank you for your consideration



Scott Hosmer

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

Rent a Center
10.2005 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.


Education

High School Diploma -

Pinkerton Academy
Derry NH

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store opening and closing
  • Attention to detail
  • Staff supervision
  • Store operations
  • POS systems operations
  • Upselling and cross selling
  • Mentoring and coaching
  • Sales growth

Timeline

Assistant Store Manager

Rent a Center
10.2005 - Current

High School Diploma -

Pinkerton Academy

Similar Profiles

CREATE PROFILE
Scott Hosmer