Scott Houghteling
Alamogordo,NM
Summary
Encouraging Section Chief, Technical Sargent, with 20 years of experience in the United States Air Force. Adept at mentoring and leadership with an eye for detail and success at conflict management. Extensive knowledge of maintenance and inventory management.
Skilled leader with significant experience in managing teams and driving results in professional setting. Known for strong organizational skills, strategic planning, and effective communication. Adept at fostering collaboration, adapting to changing needs, and implementing solutions to achieve goals. Respected by colleagues for reliability and steadfast commitment to excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Section Chief
USAF
05.2014 - Current
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
- Improved communication between sections, fostering a collaborative work environment.
- Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Streamlined workflow processes, resulting in increased productivity across the section.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Mentored junior staff members, providing guidance and support for professional development.
- Ensured compliance with industry regulations, conducting regular audits and reviews of operational practices.
- Trained 60 personnel on USAF procedures and safety.
Aerospace Ground Equipment Craftsman
USAF
03.2013 - 03.2014
- Streamlined repair processes for faster turnaround times, ensuring minimal downtime for critical aerospace operations.
- Performed rigorous quality control checks on repaired equipment, guaranteeing optimal performance upon return to service.
- Strengthened overall team performance through active participation in professional development workshops and industry conferences.
- Supported mission readiness with timely servicing of aircraft launch and recovery systems.
- Repaired mechanical, electronic and hydraulic components of specialized flight systems.
- Managed all aspects of ground support equipment lifecycle from acquisition to decommissioning, maintaining efficiency throughout each stage.
Aerospace Ground Equipment Journeyman
USAF
04.2010 - 03.2013
- Bolstered operational capabilities by upgrading outdated technology and implementing modernized solutions where necessary.
- Maximized resource utilization by expertly managing inventory, tracking tools, and ordering replacement parts as needed.
- Maintained basic knowledge of practices associated with government agency guidelines for aircraft installations.
- Increased operational readiness with prompt troubleshooting and repair of malfunctioning ground equipment systems.
- Demonstrated technical expertise in operation of diverse aerospace ground equipment such as generators, heating units, air conditioning systems, hydraulic test stands, bomb loaders, and refueling vehicles.
- Improved team efficiency by providing comprehensive training on aerospace ground equipment operations and safety procedures.
Aerospace Ground Equipment Journeyman
USAF
Osan AB, South Korea
03.2009 - 04.2010
- Acted as a mentor to junior team members, sharing technical knowledge and best practices in order to foster an environment of continuous learning and improvement within the unit.
- Contributed to mission success by coordinating closely with flight line personnel to meet all equipment requirements.
- Conducted maintenance and repair services to keep equipment working efficiently.
Aerospace Ground Equipment Apprentice
USAF
Shaw AFB, Sumter, SC, Mississippi
10.2006 - 03.2009
- Expanded knowledge of industry best practices through continuous professional development courses and workshops.
- Delivered high-quality customer service by addressing user concerns promptly and effectively resolving equipment malfunctions.
- Supported safe aircraft operations by maintaining reliable power generation units, air conditioning systems, and hydraulic test stands.
- Performed scheduled maintenance and quickly responded to unscheduled maintenance requests.
- Completed necessary entries in appropriate maintenance forms, work order logs, defect reports and aircraft logbooks according to company specifications.
- Inspected more than 600 pieces of ground equipment.
Sales Associate
JCPenney
Lone Tree, Colorado
04.1999 - 02.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Front Counter Crew Member
Chic-Fil-A
Lone Tree, Colorado
07.1997 - 09.2000
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Collaborated with team members to ensure smooth operations during high-volume periods.
- Supported kitchen staff by assembling orders quickly and accurately, reducing wait times for customers.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Ensured food safety standards were consistently met by adhering to proper handling, storage, and preparation procedures.
Education
Associate of Science - Applied Science
Community College of The Air Force
Montgomery, AL10.2019
Associate of Arts - Architecture
Pickens Technical College
Aurora, COHigh School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05-2000
Skills
- Conflict de-escalation
- Ethical leadership
- Motivation
- Data entry
- Leadership development
- Employee training
- Mentoring
- Workforce planning
- Regulatory compliance
- Multitasking
- Organizational skills
- Scheduling
Certification
- RefrigerationLicense - 2006
Timeline
Section Chief
USAF
05.2014 - Current
Aerospace Ground Equipment Craftsman
USAF
03.2013 - 03.2014
Aerospace Ground Equipment Journeyman
USAF
04.2010 - 03.2013
Aerospace Ground Equipment Journeyman
USAF
03.2009 - 04.2010
Aerospace Ground Equipment Apprentice
USAF
10.2006 - 03.2009
Sales Associate
JCPenney
04.1999 - 02.2006
Front Counter Crew Member
Chic-Fil-A
07.1997 - 09.2000
Associate of Science - Applied Science
Community College of The Air Force
Associate of Arts - Architecture
Pickens Technical College
High School Diploma -
Highlands Ranch High School
3 AF Commendations
2020 awarded a deployment commendation in Kuwait for assisting USAF/Army operations, Production Superintendent of the Aerospace ground equipment flight as well as Merlin Production Superintendent for flightline operations to include C-17, C-130, MQ-9, and transient aircraft . In addition was a Quality Assurance inspector augmentee for the flight. During 2022, a deployment to Greece yelled another decoration for leadership as Assistant Flight Chief, overseeing the lodging, transportation and administrative lead of 70 members in addition to being the lead in my original role as Aerospace Ground Equipment section. I assisted all leadership, from the Flight Commander to Senior Enlisted Leader to the Squadron Commander, in day to day operations. During this same time period i was awarded with a decoration for my time on station at Holloman AFB. I was recognized for the leadership throughout my time as Section Chief for 3 different sections and contributions to the flight and squadron. My ability to adapt to my environment and learn quickly I am able to teach my knowledge to make the sections more efficient. While in the Air Force this was highlighted and I was able to showcase the effectiveness of my team.
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