Scott Howell

• Collaborate with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across multiple departments.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
• Reviewed violations of computer security procedures and developed mitigation plans.

• Currently leading a team of eighteen security managers.
• Responsible for intake and triage of threats/crisis incidents involving the company brand and its associates.
• Guiding and advising leadership and associates during times of crisis.

Key Accomplishments:

• Created interactive threat maps based on predictive analytics that allow recognition and implementation of early intervention strategies, focusing on threat hot spots, which lead to development of sustainable crisis and threat program strategies.
• Developed and implemented case triage prioritization tool enhance the team's capacity and increased productivity by 37%.
• Successfully negotiated and expanded intake and resolution program to include Canada.
• Improved eNPS by 90 points over a fiscal year.
• Conducted Incident Command during the Southaven & El Paso active shooter and the Covid-19 outbreak.

• Responsible for developing and installing the largest Walmart People initiative focusing on developing a high-performance culture and reducing SG&A.
• We created and implemented new associate roles, teams, and responsibilities.
• Collaborated with the robotics team to create automated inventory, cleaning and unloading tools for the stores to reduce overhead store/company costs.

Key Accomplishments:

• Introduced the Walmart Global People organization to agile and served as scrum master for each team, developing a capacity model and framework, improving efficiency by 33%.
• Successfully implemented new people structure and robotics in 22 stores across the US.
• Created and deployed a store feedback tool that allowed the team to see the impact of the adoption of new store changes and develop sustainable program strategies.

• Conducted criminal investigations and implemented crime reduction strategies in accordance with organizational policies and procedures.
• Successfully arrested and prosecuted wide variety of violations within jurisdiction of Arkansas Revised Statues.
• Cultivated positive working relationships with community-based organizations with common goal of suppressing crime related activities.
• Managed approximately 32 subordinates, worked hiring panels, conducted performance appraisals and assigned, reviewed / approved all administrative and investigative reports.

Key Accomplishments:

• Conducted quarterly training in ethics, drug enforcement, community development, gang and weapons investigations, covert surveillance, racial profiling, field training, and report writing.
• Reduced cost by 31% through working with vendor partnerships to redesign patrol uniforms.
• Developed rollout of Taser X2 and Axion Body Cameras to Patrol division and led initiative with partnering with Taser; all officers were equipped by 2016.
• Directed and coordinated community events including large events like Autism awareness walk/run 5K, responsible for the safety of 21K people.

• Held multiple roles with Walmart Field leadership, including Asset Protection and Store Operations.
• Led up to twelve stores and 542 associates.
• Championed new store initiatives, developed talent and drove community involvement.

Key Accomplishments:

• Boosted e-commerce store sales by 42%, during Q4 of 2016, through proactive partnerships with local businesses, generating an additional $156K.
• Leveraged Wal-Mart Pay program for local market collaborating and leveraging corporate relationships to develop targeted virtual training and enhanced standard operating procedures.
• Led multiple innovation experiments for both Operations and Asset Protection.
• Some examples are: The user experience and testing of an artificial intelligence anti-theft technology on the cash registers.
• Interface design and functionality of a supply chain and inventory management application.
• Improved cash management operating and quality efficiency throughout the market, resulting in a savings of $100K.