Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Melena Hughes

Clarkdale,AZ

Summary

Proficient in managing complex customer support operations with a strong focus on efficiency and quality. Demonstrated ability to excel in fast-paced environments, utilizing exceptional interpersonal and multitasking skills. Experienced in hospitality, with a solid track record in problem-solving, money handling, and time management. Committed to safety and quality, consistently delivering results with minimal oversight.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Event Manager

L'Auberge Resort
Sedona, AZ
05.2021 - 06.2025
  • Coordinated event logistics through effective communication with venue personnel and departments to ensure smooth operations.
  • Developed comprehensive timelines for all phases of event execution.
  • Managed end-to-end planning for each event, maintaining focus on operational efficiency.
  • Oversaw billing processes to ensure accurate financial tracking and reporting.

Server/Bartender

Shorebird Restaurant
Sedona, AZ
04.2023 - 10.2024
  • Provided outstanding service to numerous customers daily, enhancing the overall dining experience..
  • Conducted training for new employees on restaurant procedures and plating techniques.
  • Prepared drinks following standard recipes to maintain consistency.
  • Maintained high standards of courtesy and efficiency in guest service.

Lead Bartender

Hilton Resort Bell Rock
Sedona, AZ
10.2019 - 03.2021
  • Managed bar operations, including cocktail design, menu creation, inventory control, and compliance with regulations.
  • Barista
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted customers and provided excellent customer service.

Bartender/Lead Server Trainer

3 Kings Kasbar
Cottonwood, AZ
09.2017 - 10.2019
  • Maintained bar area by designing cocktails, managing inventory, and ensuring regulatory compliance.
  • Executed opening and closing procedures to maintain operational standards.
  • High Volume.

Education

BBA - Business Management And Hospitality

Northern Arizona University
Flagstaff, AZ
05-2027

High School Diploma -

Mingus Union High School
Cottonwood, AZ
05.1994

Skills

  • Customer service excellence
  • Operations
  • Event coordination
  • Menu design expertise
  • Effective communication
  • Inventory management
  • Front office systems knowledge
  • Hospitality services

Certification

Food Handler Certificate

Delphi Certificate

References

References available upon request.

Timeline

Server/Bartender

Shorebird Restaurant
04.2023 - 10.2024

Event Manager

L'Auberge Resort
05.2021 - 06.2025

Lead Bartender

Hilton Resort Bell Rock
10.2019 - 03.2021

Bartender/Lead Server Trainer

3 Kings Kasbar
09.2017 - 10.2019

BBA - Business Management And Hospitality

Northern Arizona University

High School Diploma -

Mingus Union High School

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