Scott Ingbretson
Wayzata,MN
Summary
Versatile Management Professional experienced in coordinating diverse teams and managing complex projects. Enhanced organizational efficiency and productivity through strategic planning and operational improvement while implementing innovative solutions. Committed to fostering collaborative environments and driving employee engagement to achieve operational goals.
Overview
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Commercial Area Manager
Advance Auto Parts
Wayzata, MN
07.2025 - 05.2026
- Managed Advance Auto Parts store operations across assigned area.
- Coached store managers on customer service, sales, and daily priorities.
- Analyzed sales trends and adjusted area action plans with store leaders.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Resolved escalated customer issues and strengthened store service practices.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Supported hiring, scheduling, and staffing needs for Advance Auto Parts locations.
- Reviewed inventory levels and guided replenishment for parts availability.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Monitored and evaluated district performance to ensure goals were met.
- Boosted team morale and overall revenue by creating sales contests.
Store Manager
Advance Auto Parts
Plymouth, Minnesota
04.2015 - 07.2025
- Managed Advance Auto Parts store operations across assigned area.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Trained teams on merchandising standards and planogram execution.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Supported hiring, scheduling, and staffing needs for Advance Auto Parts locations.
- Monitored compliance with company policies, safety rules, and procedures.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Resolved conflicts between employees or customers in a professional manner.
- Streamlined operational efficiencies by successfully hiring top talent driving productivity.
- Supervised employees, ensuring optimal productivity.
Store Manager
O’Reilly Auto Parts
Orono, MN
03.2008 - 03.2015
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Identified and developed top talent to promote performance-oriented culture.
Education
Degree - Automotive
Hennepin Technical College
Eden Prairie, MN 09.1998 - 05.2000
Skills
- Retail operations
- Inventory control
- Sales analysis
- Planogram compliance
- Customer service
- Staff training
- Performance management
- Team leadership
- Team communication
- Employee scheduling
- Staff development
- Cross-functional collaboration
- Team development
- Territory management
- Supply chain management
- Controlling costs
- Operations
- Goals and performance
- Relationship building and management
- Staff management
- Recruitment and hiring
Timeline
Commercial Area Manager
Advance Auto Parts
07.2025 - 05.2026
Store Manager
Advance Auto Parts
04.2015 - 07.2025
Store Manager
O’Reilly Auto Parts
03.2008 - 03.2015
Degree - Automotive
Hennepin Technical College
09.1998 - 05.2000