Scott Jacobs

Successfully lead store operations in locations ranging from $70-$130 million dollars a year in revenue. Responsibilities include but are not limited to:

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Mitigated business risks by working closely with staff members and assessing performance.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Perform District Manager duties on a frequent basis

• Improved customer satisfaction by effectively managing the home department team and addressing customer concerns promptly.
• Implemented effective merchandising strategies to showcase products in visually appealing displays, driving customer interest and boosting sales.
• Collaborated with other department managers to develop cross-departmental promotions, increasing overall store revenue.
• Set achievable performance targets for home department associates, motivating them to strive for excellence in their roles while contributing to overall team goals.
• Conducted regular staff meetings to communicate updates on company policies/procedures and foster open communication amongst team members.
• Continuously evaluated department processes and implemented improvements where necessary to increase efficiency and streamline operations.
• Performed Store Manager duties when needed