Scott Jacobson

• Repaired plumbing systems, components, and equipment.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Installed new piping systems in various types of buildings following local building codes and regulations.
• Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
• Measured, threaded, and cut materials to correct angles.
• Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
• Selected type and size of piping required for each project.
• Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
• Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
• Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Complied with state plumbing codes throughout duration of each project.
• Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Inspected sewers and piping systems to assess quality and condition.
• Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
• Eliminated risks by correctly identifying potential safety hazards.
• Filled pipe systems with water and air to determine location of leaks.
• Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
• Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
• Enhanced team productivity with effective communication and collaboration during complex projects.
• Increased client retention, providing exceptional customer service through timely project completion.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Completed projects within budget constraints by accurately estimating material costs and labor hours.
• Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
• Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
• Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
• Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
• Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
• Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
• Improved system longevity with regular maintenance and timely upgrades.
• Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
• Reduced water consumption for clients with installation of high-efficiency fixtures.
• Prepared budgets and estimated costs for potential work on piping systems.
• Used clamps and brackets to attach pipes to walls, structures and fixtures.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Planned pipe system layout, installation and repair according to specifications.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Assisted with repairs to steam, drainage, and sewer lines.
• Developed cost-saving strategies for large-scale projects, without compromising on quality.
• Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
• Enhanced team performance by implementing new technologies and tools for plumbing repairs.
• Adapted quickly to new plumbing technologies, staying ahead in industry.
• Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
• Streamlined inventory management, ensuring availability of essential parts for each project.
• Provided exceptional service, receiving numerous commendations from satisfied customers.
• Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
• Negotiated with suppliers to obtain high-quality materials at cost-effective prices.
• Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
• Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
• Optimized scheduling procedures to handle emergency calls more effectively.

Lead plumber and sales spoke with customer to make sales and delt with angry customers to male them happy again i also preformed plumbing sewer repairs tankless repairs and replacement emergency on call water service breaks flooded homes from sewage or fresh water

• Repaired plumbing systems, components, and equipment.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Installed new piping systems in various types of buildings following local building codes and regulations.
• Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
• Measured, threaded, and cut materials to correct angles.
• Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
• Selected type and size of piping required for each project.
• Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
• Mentored junior plumbers, sharing industry expertise to improve overall team performance.
• Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
• Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Complied with state plumbing codes throughout duration of each project.
• Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
• Offered guidance and training to junior team members.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Inspected sewers and piping systems to assess quality and condition.
• Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
• Eliminated risks by correctly identifying potential safety hazards.
• Filled pipe systems with water and air to determine location of leaks.
• Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
• Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
• Read blueprints to determine appropriate materials and procedures for each project.
• Enhanced team productivity with effective communication and collaboration during complex projects.
• Increased client retention, providing exceptional customer service through timely project completion.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Completed projects within budget constraints by accurately estimating material costs and labor hours.
• Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
• Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.
• Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
• Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
• Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
• Streamlined inventory management, ensuring availability of essential parts for each project.
• Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
• Negotiated with suppliers to obtain high-quality materials at cost-effective prices.
• Provided exceptional service, receiving numerous commendations from satisfied customers.
• Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
• Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
• Coordinated with local authorities to ensure all installations met regulatory standards.
• Optimized scheduling procedures to handle emergency calls more effectively.
• Reduced water consumption for clients with installation of high-efficiency fixtures.
• Developed cost-saving strategies for large-scale projects, without compromising on quality.
• Trained new plumbers in best practices, enhancing team efficiency and service quality.
• Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
• Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
• Conducted thorough inspections and maintenance, preventing potential system failures.
• Adapted quickly to new plumbing technologies, staying ahead in industry.
• Improved system longevity with regular maintenance and timely upgrades.
• Facilitated workshops on water conservation techniques, promoting sustainable practices among clients.
• Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
• Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
• Enhanced team performance by implementing new technologies and tools for plumbing repairs.
• Assisted with repairs to steam, drainage, and sewer lines.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Planned pipe system layout, installation and repair according to specifications.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
• Used clamps and brackets to attach pipes to walls, structures and fixtures.
• Cut and drilled holes in walls to permit passage of pipes.
• Fabricated piping pieces and components in line with design specifications for each system.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Operated ground microphones and listening discs to locate hidden water line leaks.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
• Improved team productivity by introducing innovative project management tools and techniques.
• Enhanced company's market position by identifying and pursuing new business opportunities.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.