Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Jacques

Manager, Sales Development - North America
Austin,TX

Summary

Results-driven sales leader with a proven track record of building and managing high-performing sales teams, driving revenue growth, and optimizing sales operations. Skilled in coaching and mentoring SDRs, developing sales processes, and leveraging data analytics to enhance pipeline efficiency. Proven ability to collaborate cross-functionally and deliver exceptional results in fast-paced, demanding environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager, Sales Development - North America

Turnitin, LLC
1 2021 - Current
  • Achieved 100% to target H1, 2024
  • Increased qualified leads by 30% through effective coaching and mentoring.
  • Implemented a new sales process that improved conversion rates by 25%.
  • Developed and delivered comprehensive training programs on Salesforce & Groove.
  • Increased opportunities created by SDR by 10%
  • Maintained 92% retention rate of team including successfully promoting 6 SDRs within Turnitin family since 2022.
  • Accomplished multiple tasks within established timeframes.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
  • Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Acquisition Sales Manager

Vrbo
01.2016 - 12.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Achieved 183% attainment of quota through effective partner enablement and performance optimization
  • Identified and analyzed market trends to drive new business growth
  • Developed and implemented standard operating procedures to streamline sales processes

Education

MBA - Big Data

Texas Tech University
Lubbock, TX
05.2001 -

Bachelor of Science - Business Administration

Louisiana State University And A&M College
Baton Rouge, LA
05.2001 -

Skills

Team Leadership

Pardot

Outreach

Groove

Salesforce

Operations Management

Project management

Performance Management

Strategic Planning

Staff Development

Team Leadership

Certification

Certified Salesforce Administrator

Timeline

Acquisition Sales Manager

Vrbo
01.2016 - 12.2020

MBA - Big Data

Texas Tech University
05.2001 -

Bachelor of Science - Business Administration

Louisiana State University And A&M College
05.2001 -

Manager, Sales Development - North America

Turnitin, LLC
1 2021 - Current

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Scott JacquesManager, Sales Development - North America