Summary
Overview
Work History
Education
Skills
References
Technology Experience Skills
Activities
Affiliations
Timeline
Generic

Scott Jenkins

New Hampton,IA

Summary

Dynamic QA professional with extensive experience in team leadership and process optimization. Skilled in managing both onshore and offshore teams, contributing to significant automation improvements, and facilitating timely project delivery through effective collaboration across departments. Proven track record of enhancing testing efficiency and leading diverse teams to deliver high-quality applications.

Overview

27
27
years of professional experience

Work History

QA Lead Analyst

F&G Life Insurance and Annuities
Des Moines, IA
01.2022 - 01.2025
  • Managed onshore & offshore team members in testing and supporting three different applications for life insurance and annuities electronic application forms within F&G, encompassing functional/system testing, regression testing, and automated testing.
  • Responsible for managing policy requests from other QA groups, developers, UAT groups, business partners, and external vendors so they could complete their testing in a timely manner.
  • Assisted business customers in UAT testing when needed.
  • Led effort to revamp the automation suite for the apps we supported to expand the coverage in each test scenario, which allowed more coverage with fewer test cases.
  • Also led effort to automate policy creation for external testing needs, reducing needed man hours for other areas of testing.

QA Engineer III / Team Lead

CUNA Mutual Financial Group (now TruStage)
Waverly, IA
01.2018 - 01.2022
  • Leading two scrum test teams testing different applications supported by each group, encompassing functional/system testing, regression testing, and automated testing.
  • Test team is comprised of 4 offshore (India) and 2 onshore resources.
  • Supervise testing of MQ channels, web services, web UI pages, desktop applications, and database changes/updates during each agile sprint.
  • Raise issues found during sprints, open defects when applicable, and work them through to production deployment and validation.
  • Assist business customers in UAT testing when needed.
  • Led teams (in 6 months) to increase automated regression coverage for applications on each team; one team now has 71% coverage, the other 93%.

QA Tester

VGM
Waterloo, IA
01.2017 - 01.2018
  • Tested user interface (UI) input validation and operation, conducted both manual and automated unit and integrated testing.
  • Tested on web applications, APIs, and MS SQL procedures.
  • Participate in sprint planning and retro/review meetings to help choose which items from the backlog of issues go into each sprint.
  • Also worked on implementing an automation solution (Selenium) to be used going forward for the group.

QA Lead/Configuration Manager

LocateSmarter
Cedar Falls, IA
01.2014 - 01.2017
  • Responsible for testing all major and minor project releases, maintenance releases, hot fix and unscheduled fixes for the three applications created by the company.
  • Tied to that testing, wrote and ran all system test cases needed to test each release, as well as a comprehensive regression suite that was ran at the end of each release cycle.
  • Also charged with writing the rules, regulations, and procedures for our group to follow in respect to SDLC, emergency/hot fix deployments, unscheduled deployments, maintenance releases, and regular project releases.
  • Created and maintained the defect list for issues found in production and while testing, helped coordinate prioritizing those defects and adding them to the project roadmap (if needed).
  • Provided status reports of testing progress that rolled up to our company CEO, showing progress with system and regression testing.
  • Responsible for configuration mgmt. and the build/deployment procedures that go along with that.

Test Engineer III/Project Manager

Sprint
Overland Park, KS
01.2012 - 01.2014
  • Maintained usable test environments for external customers (wireless resellers like Cricket, Virgin Mobile, etc.) testing changes in their code bases OR Sprint’s environment or applications.
  • Ran regression tests against Sprint APIs to ensure the test environments were up and running for those customers to use.
  • Opened defects and worked with other application owners to resolve and close out defects.
  • Provided test equipment/data for those customers to use.
  • Also filled Project Manager role, to include opening small to medium size projects, opening change requests, collecting LOEs, completing contracts, tracking hours charged, and closing projects out among other things.

Test Engineer III/Team Lead

Sprint
Overland Park, KS
01.2004 - 01.2012
  • Team lead of 7 person test group (3 in US, 4 in Brazil) for the RPM application that supported Sprint’s partnerships with cable companies to offer VoIP (Voice over IP) communication services.
  • Responsible for creating test group from ground up and implementing testing, documentation, implementation, and production support procedures.
  • Tested RPM code changes for major and minor Sprint releases.
  • Also responsible for interaction with customer user group and answering questions and/or troubleshooting defects.

Test Engineer III/Configuration Manager

Sprint
Overland Park, KS
01.1998 - 01.2004
  • Configuration manager for Web and Application Development organization at Sprint (Advanced Systems Engineering) supporting 10 employees and 3 contractors.
  • Responsible for application builds and code deployment into test and production environments when needed, and assisting 2nd level support in troubleshooting issues found in production environment.
  • Performed application/database testing for order entry web pages that supported Sprint partnerships with companies like Radio Shack to sell their long distance and Sprint PCS products, as well as a fraud services application that saved Sprint $16 million over the first three years of service.

Education

B.S. Business Administration - Business Information Systems

DeVry Univ.
Kansas City, MO
10.2005

General Studies -

Waukon Sr. High
Waukon, IA
05.1986

Skills

  • Accenture ALIP
  • SQL
  • MySQL
  • Oracle
  • AIX
  • Linux
  • UNIX
  • Windows 2000
  • Windows 7
  • Windows 8
  • Windows 10
  • Ebix
  • Hexure
  • IPipeline
  • Agile Scrum
  • Waterfall
  • Atlassian Jira
  • Atlassian Confluence
  • Microsoft Azure
  • MS TFS
  • MS Teams
  • MS Office
  • HP ALM
  • HP Quality Center
  • Rational Clearcase
  • DDTS
  • Test Director
  • Change Synergy
  • Telelogic Change
  • Bugzilla
  • Blue Zone 3270 emulator
  • MQ Visual Edit
  • SOAP UI
  • CMMI level 3
  • Beyond Compare 3
  • Postman
  • UltraEdit
  • MS Visual Studio
  • MS Visual Code
  • MS SQL Server Mgmt Studio
  • Notepad
  • Functional testing
  • Regression testing
  • Automation tools
  • Defect management
  • UAT facilitation
  • Agile methodologies
  • Team leadership
  • Project coordination
  • Communication protocols
  • Change management
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Stakeholder engagement
  • Test automation expertise
  • Load testing
  • Test case design
  • Stakeholder management
  • Usability testing
  • Test strategy development
  • Requirements analysis
  • Software development lifecycle
  • Performance testing
  • Customer satisfaction

References

Available upon request.

Technology Experience Skills

  • Accenture ALIP (Annuity & Life Insurance Platform)
  • Database: SQL, MySQL, Oracle
  • O/S: AIX/Linux/UNIX, Windows 2000/7/8/10
  • Ebix (AN4 app)
  • Hexure (Firelight app)
  • IPipeline (Resonant & Affirm UI)
  • Methodologies: Familiar & proficient with Agile Scrum & Waterfall
  • Professional Scrum Master I certification
  • NTT Lifesys, DiG
  • O/S: AIX/Linux/UNIX, Windows
  • Tools: Atlassian Jira and Confluence, Microsoft (MS) Azure, MS TFS, MS Teams, all MS Office apps, HP ALM, HP Quality Center, Rational Clearcase, DDTS, Test Director, Change Synergy/Telelogic Change, Bugzilla, Blue Zone 3270 emulator, MQ Visual Edit, SOAP UI, CMMI level 3, Beyond Compare 3, Postman, UltraEdit, MS Visual Studio, MS Visual Code, MS SQL Server Mgmt. Studio, Notepad++.

Activities

  • Awards Coordinator for local Boy Scout Troop 3048, and past den leader for local Cub Scout pack 48.
  • Youth coach for local football, basketball, and baseball teams.
  • Local director of Hershey Track and Field meet for kids.
  • Member of American Legion Post #279 in Lawler, IA, U.S. Army veteran.
  • Head boys track coach, New Hampton High School, New Hampton, IA.

Affiliations

· Awards Coordinator for local Boy Scout Troop 3048, and past den leader for local Cub Scout pack 48.

· Youth coach for local football, basketball, and baseball teams.

· Local director of Hershey Track and Field meet for kids.

· Member of American Legion Post #279 in Lawler, IA, U.S. Army veteran.

· Head boys track coach, New Hampton High School, New Hampton, IA

Timeline

QA Lead Analyst

F&G Life Insurance and Annuities
01.2022 - 01.2025

QA Engineer III / Team Lead

CUNA Mutual Financial Group (now TruStage)
01.2018 - 01.2022

QA Tester

VGM
01.2017 - 01.2018

QA Lead/Configuration Manager

LocateSmarter
01.2014 - 01.2017

Test Engineer III/Project Manager

Sprint
01.2012 - 01.2014

Test Engineer III/Team Lead

Sprint
01.2004 - 01.2012

Test Engineer III/Configuration Manager

Sprint
01.1998 - 01.2004

B.S. Business Administration - Business Information Systems

DeVry Univ.

General Studies -

Waukon Sr. High

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