As a Provider Enrollment Account Manager at CGM, I lead a team of specialists who ensure the timely and accurate enrollment of providers with various payers and networks. With over 30 years of experience in health care administration, I have developed a strong expertise in credentialing, revenue cycle operations, and business process improvement. My mission is to deliver exceptional customer service and quality outcomes for our clients, while optimizing their revenue and compliance. I leverage my skills in Microsoft Excel, Echo One App, PECOS and other tools to manage and monitor the enrollment process, identify and resolve issues, and communicate effectively with internal and external stakeholders. I also enjoy building and mentoring a high-performing team that shares my passion for excellence and innovation.