Microsoft Office
Scott Johnson
Overland Park,KS
Summary
Criminal justice professional well-educated on state and federal laws, court procedures and underlying social issues that contribute to crime. Expertise in research and statistical analysis.
Overview
13
13
years of professional experience
Work History
Probation Officer
Midwest ADP
10.2022 - Current
- Screened offender referrals and completed intake interviews and paperwork.
- Reduced recidivism rates through diligent supervision and monitoring of probationers'' activities.
- Completed reports on behalf of court and associated legal entities.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Wrote progress reports and testified under oath at court hearings.
- Maintained accurate records of probationers'' progress, ensuring timely updates to relevant stakeholders.
- Supervised offenders to reduce risk to community.
- Conducted investigations into violations and other allegations.
- Referred felony and misdemeanor offenders to necessary community resources.
- Maintained organized offender records and documentation in compliance with department and legal standards.
Foster Care Case Manager
Cornerstones of Care
06.2021 - 10.2022
- Safeguarded children''s rights by advocating for their best interests in court hearings and collaborating closely with legal representatives.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Acted as advocate for children in numerous court settings.
- Monitored foster home compliance with state regulations and conducted regular home visits to ensure safe environments for children placed in care.
- Established parental eligibility through frequent meetings and reviewing information.
- Strengthened child-parent relationships through facilitating supervised visitations and providing support during reunification processes.
- Completed regular visitations to check on children, families and home environments.
- Developed strong rapport with clients, maintaining regular communication and offering guidance throughout their time in the foster care system.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Improved children''s well-being by coordinating appropriate medical, educational, and therapeutic services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Public Safety Dispatcher
Kansas City Police Department
03.2020 - 07.2022
- Reduced response times for critical incidents by maintaining clear communication channels with responding units.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
- Improved public safety by effectively managing multiple phone lines and radio frequencies simultaneously.
- Used specialized software to track and maintain case incident numbers and logs.
- Enhanced emergency response efficiency by accurately and promptly dispatching appropriate resources to incidents.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
- Input information from calls into system using CAD and maintaining accuracy of details.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Maintained up-to-date knowledge of local geography, landmarks, and jurisdictional boundaries for accurate dispatching decisions.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Loss Prevention Detective
TJ Maxx
02.2018 - 06.2018
- Improved employee awareness of loss prevention techniques through regular training sessions and detailed policy updates.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
- Maintained detailed records of all loss prevention activities for efficient reporting and trend analysis purposes.
- Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.
- Built strong relationships with local law enforcement agencies, fostering collaboration between organizations on joint initiatives for crime reduction.
- Provided expert testimony in legal proceedings related to loss prevention incidents, supporting the company''s interests.
- Developed a culture of accountability among employees by consistently enforcing established standards for conduct and behavior.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Public Safety Dispatcher
Kansas City Police Department
06.2017 - 01.2018
- Reduced response times for critical incidents by maintaining clear communication channels with responding units.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
- Improved public safety by effectively managing multiple phone lines and radio frequencies simultaneously.
- Enhanced emergency response efficiency by accurately and promptly dispatching appropriate resources to incidents.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
- Input information from calls into system using CAD and maintaining accuracy of details.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Participated in regular training sessions to maintain certifications and stay current with industry best practices.
- Increased situational awareness for first responders with accurate and timely information relayed from callers.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Assisted callers in emergency situations with appropriate information and support.
Loss Prevention Detective
TJ Maxx
11.2015 - 06.2017
- Strengthened internal controls through frequent compliance checks on cash handling procedures, reducing opportunities for employee theft.
- Served as a key point of contact for staff members with concerns related to theft or security issues, providing guidance and support.
- Achieved significant reductions in external theft by analyzing trends and developing targeted action plans for high-risk areas.
- Conducted regular risk assessments to identify vulnerabilities in store layouts, securing high-value items effectively.
- Optimized alarm system performance by conducting routine tests, ensuring prompt response to security breaches when necessary.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
- Maintained detailed records of all loss prevention activities for efficient reporting and trend analysis purposes.
- Collaborated with management to develop and implement comprehensive loss prevention programs tailored to specific store needs.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Performed security walks around store to monitor employee and customer activities.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Loss Prevention Officer
Kmart
01.2012 - 11.2015
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Enhanced store security through the installation of surveillance cameras and alarm systems.
- Conducted daily store walk-throughs to identify potential security risks.
- Trained personnel on security best practices, protocols and procedures.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Observed video surveillance systems for prompt emergency response.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Education
No Degree - Criminal Justice
Johnson County Community College
Overland Park, KSBachelor of Arts - Criminal Justice
Wichita State University
Wichita, KS05.2020
High School Diploma -
South Winneshiek High School
Calmar, IA05.1983
Skills
- Case Planning
- Verbal and written communication
- Exceptional communicator
- First Aid Training
- Policy Knowledge
- Courtroom Testimony
- Public Speaking
- Case Management
- Investigations
- Court Testimony
- Adult probation
- Interviews
- Offender supervision
- Court procedures
- Court testimony
- Case management
- Report writing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Advanced (C1)
Timeline
Probation Officer
Midwest ADP
10.2022 - Current
Foster Care Case Manager
Cornerstones of Care
06.2021 - 10.2022
Public Safety Dispatcher
Kansas City Police Department
03.2020 - 07.2022
Loss Prevention Detective
TJ Maxx
02.2018 - 06.2018
Public Safety Dispatcher
Kansas City Police Department
06.2017 - 01.2018
Loss Prevention Detective
TJ Maxx
11.2015 - 06.2017
Loss Prevention Officer
Kmart
01.2012 - 11.2015
No Degree - Criminal Justice
Johnson County Community College
Bachelor of Arts - Criminal Justice
Wichita State University
High School Diploma -
South Winneshiek High School
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