Summary
Overview
Work History
Education
Skills
Timeline
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Scott Johnston

Dallas

Summary


Fine dining professional with proven track record of delivering high-quality service in upscale environments. Known for exceptional attention to detail and commitment to creating memorable dining experiences. Team-oriented with focus on collaboration and adaptability, ensuring seamless service and guest satisfaction.

Overview

23
23
years of professional experience

Work History

Lead Server

Benitos Italian Restaurant
01.2023 - 07.2025
  • Supervised daily operations to ensure exceptional service quality and customer satisfaction.
  • Trained and mentored new staff on menu offerings and service standards.
  • Implemented efficient table management strategies to optimize seating arrangements during peak hours.
  • Collaborated with kitchen staff to streamline food preparation and timing for timely service delivery.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.

Head Server/Trainer

Las Brisas Southwest Steakhouse
02.2005 - 01.2023
  • Delivered exceptional customer service in high-pressure dining environment.
  • Trained and mentored junior servers, enhancing team performance and service quality.
  • Managed multi-course meal service, ensuring timely delivery and guest satisfaction.
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
  • Assisted in coaching servers on our vast wine list, which consisted of 40 wines by the glass and over 850 bottles and was constantly awarded by Wine Spectator
  • Oversaw all opening and closing duties of servers.
  • Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
  • Set records in PPA, sales in one shift, highest banquet sales, and highest sales for individual table

Fine Dining Server

Double Nickel Steak House
05.2002 - 01.2005
  • Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
  • proficiency in POS
  • provided impeccable service at the highest level while maintaining the highest standards
  • Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
  • maintained extensive menu knowledge in-order to elevate the dining experience
  • Fostered highest level of service to "CXO" clientele

Education

The University of Tampa
Tampa, FL

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership
  • Positive and friendly attitude
  • POS system operations
  • Quality control
  • Full service dining
  • Wine tasting expertise
  • Customer engagement

Timeline

Lead Server

Benitos Italian Restaurant
01.2023 - 07.2025

Head Server/Trainer

Las Brisas Southwest Steakhouse
02.2005 - 01.2023

Fine Dining Server

Double Nickel Steak House
05.2002 - 01.2005

The University of Tampa

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