Scott Jones
Garland,Texas (TX)
Summary
Operations Manager with proven success in collaborating with consultants and area leaders to enhance processes and reduce costs. Demonstrated ability to meet and exceed business targets through effective organization and attention to detail. Expertise in operational and budget management techniques drives efficiency and profitability.
Overview
22
22
years of professional experience
Work History
Operations Manager
Azuma Leasing
Dallas, TX
11.2019 - 04.2025
- Managed staffing through recruitment, selection, onboarding, and training processes.
- Executed root-cause analysis to identify deficiencies and implement solutions.
- Measured performance using KPIs and metrics to track progress.
- Conducted regular policy reviews to uncover continuous improvement opportunities.
- Promoted high customer satisfaction by addressing issues with knowledgeable service.
- Directed daily operations by implementing short-term and long-term strategies.
- Collaborated with management on strategic planning initiatives to align objectives.
- Monitored inventory levels and placed orders to maintain optimal stock.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Property Manager/Business Operations Manager
Oakwood Worldwide
Irving, TX
10.2003 - 09.2019
- Oversaw daily operations and administration of multiple properties to ensure optimal performance.
- Monitored market trends for competitive pricing strategies in managed units.
- Regularly inspected properties to identify deficiencies and schedule necessary repairs.
- Issued non-payment notices to delinquent tenants in compliance with regulations.
- Supervised property staff to enhance productivity and maintain quality standards.
- Solicited bids for repairs and renovations, analyzing proposals for cost-effectiveness.
- Resolved tenant complaints promptly while maintaining high levels of satisfaction.
- Advised owners on potential property improvements to increase overall value.
Education
BBA - Management
Abilene Christian University
Abilene, TX08-2000
Skills
- Staffing management
- Root cause analysis
- Performance measurement
- Policy review
- Customer satisfaction
- Strategic planning
United Staets Marine Corps Veteran
- Honorable discharge
Timeline
Operations Manager
Azuma Leasing
11.2019 - 04.2025
Property Manager/Business Operations Manager
Oakwood Worldwide
10.2003 - 09.2019
BBA - Management
Abilene Christian University
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