- Outdoor Recreation
- Backpacking and Hiking
- I like working with my hands and fixing things
- Community Cleanup
- Gardening
- I enjoy helping others and giving back to the community
- I participate in a variety of outdoor recreational activities
- Team Sports
- Fundraising Events
Scott Jordan
Lewiston,ID
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
38
38
years of professional experience
Work History
General Manager
Rogers CDJR
06.2024 - 08.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
General Sales Manager
Rogers CDJR
01.2020 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Owner/Operator Used Car Dealership
Scott Jordan's Paragon Auto Sales
02.2012 - 12.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
General Manager
Abajian Motor Sales
01.2005 - 12.2010
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Sales Manager
Abajian Motor Sales
01.2001 - 01.2005
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
- Upheld company policies and implemented standards fairly.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed and implemented comprehensive salesperson training program.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Automotive Sales Professional
Abajian Motor Sales
01.1996 - 01.2001
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Offered tailored test-drives based on customer preferences to enhance their decision-making process.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Diesel Mechanic
US Army
04.1987 - 01.1996
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
Education
Certificate of Technical Studies - Mechanics
US ARMY
Fort Drum, NYSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Dealer trac
- Dealer socket
- Dealer connect
- Route one
- Rapid Ride
- Drive centric
- Dealers link
- Frazier
- Cudul
Accomplishments
* Served on the board for Habitat for Humanity in the Lewiston/Clarkston area for 3 years. Help build budgets and programs to help the less fortunate acquire homes.
* Won the Toyota Presidents award, while being the General Manager of Abajian Toyota for 5 Consecutive years.
* Employee of the year my first year as a General Sales Manager for Rogers CDJR.
Interests
Timeline
General Manager
Rogers CDJR
06.2024 - 08.2025
General Sales Manager
Rogers CDJR
01.2020 - 06.2024
Owner/Operator Used Car Dealership
Scott Jordan's Paragon Auto Sales
02.2012 - 12.2019
General Manager
Abajian Motor Sales
01.2005 - 12.2010
General Sales Manager
Abajian Motor Sales
01.2001 - 01.2005
Automotive Sales Professional
Abajian Motor Sales
01.1996 - 01.2001
Diesel Mechanic
US Army
04.1987 - 01.1996
Certificate of Technical Studies - Mechanics
US ARMY
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