Scott Jordan

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Answered emergency calls for help from citizens and business owners.
• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
• Testified effectively in court, contributing to successful prosecutions of offenders.
• Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Conducted preliminary investigations at scenes of major crimes.
• Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Apprehended offenders and conducted interviews and interrogations.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Apprehended suspects, read Miranda Rights, and transported offenders to jail.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
• Responded to emergency calls to provide assistance to citizens in need.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Thoroughly analyzed criminal information and processed crime scenes.

• Served as a mentor for new hires, fostering an environment of support and encouragement throughout their probationary period.
• Evaluated trainee progress, providing constructive feedback to ensure optimal growth and development.
• Enhanced officer performance by developing comprehensive field training programs.
• Streamlined training processes for improved efficiency and consistency among officers.
• Played a key role in improving overall department morale by creating a positive learning environment focused on personal growth and career advancement.
• Conducted regular assessments to measure the effectiveness of training materials and techniques.
• Maintained accurate records of trainee performance for review by supervisory staff and personnel decisions.
• Demonstrated leadership by consistently modeling professionalism, integrity, and dedication to public service during all aspects of field training.
• Increased officer preparedness through simulated scenarios that tested decision-making abilities under pressure.
• Contributed to reduced crime rates by ensuring well-trained officers were equipped to handle various situations effectively and efficiently.
• Ensured compliance with state regulations regarding police officer certification requirements through diligent recordkeeping.
• Provided coaching and mentoring to employees.
• Trained and mentored new personnel hired to fulfill various roles.
• Developed job-specific competencies and performance standards.
• Developed lesson plans, instructional materials and written practice tests for new Deputies.
• Established and maintained quality control standards.

• Developed business plan, processes and procedures to provide superior pressure cleaning and painting to customers.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Assessed income and expenses and adapted plans to improve profit levels.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Provided pressure cleaning and painting services local residential and commerical customers.

• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
• Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
• Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
• Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
• Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
• Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
• Investigated incidents and crimes, collected evidence, and recorded witness statements.
• Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
• Provided security at various community events, ensuring a safe environment for attendees.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Conducted thorough investigations that led to the successful prosecution of numerous offenders.
• Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
• Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
• Investigated numerous cases, leading to successful resolution of various criminal activities.
• Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
• Implemented training programs for new deputies, significantly improving their readiness and performance on job.
• Thoroughly analyzed criminal information and processed crime scenes.

Investigated major crimes such as Armed Robberies, Car Jacking, and Home Invasion robberies with Broward Sheriffs Office Criminal Investigative robbery Unit.

• Preserved evidence for court hearings and checked integrity of individual pieces.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Appeared in court and testified under oath in Armed robbery cases.
• Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
• Improved department efficiency with meticulous case management and detailed report writing.
• Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
• Collaborated with international law enforcement agencies to address global crime issues, enhancing security efforts.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Secured search warrants to investigate scenes of crimes and collect evidence.
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.
• Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
• Managed surveillance operations effectively, contributing towards timely apprehension of offenders before further crimes were committed.

• Property Crimes Criminal Investigation Weston, Fl
• Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
• Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
• Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.
• Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
• Attended regular training sessions to stay updated on new developments in forensic science and investigation methodologies.
• Managed surveillance operations effectively, contributing towards timely apprehension of offenders before further crimes were committed.
• Negotiated peaceful resolutions in hostage situations, ensuring safety of all involved.
• Solved complex cases with thorough investigation and critical thinking.
• Enhanced interrogation techniques, leading to increased confession rates and case closures.

• Obtained and served search warrants related to ongoing cases.
• Investigated complaints brought by members of community by conducting interviews and compiling evidence.
• Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
• Testified in court about drug activity and related crimes such as murder and robbery.
• Interviewed witnesses and interrogated suspects to obtain additional information about criminal activities.
• Supported patrol officers with expertise on drug identification and field testing procedures during traffic stops or arrest situations involving suspected narcotics violations.
• Conducted extensive background checks on potential confidential informants before utilizing them for sensitive information gathering purposes.
• Secured numerous informants providing information about drug activities in urban, rural and suburban areas.
• Collaborated with federal, state, and local law enforcement agencies to dismantle drug trafficking organizations operating within the jurisdiction.
• Initiated and concluded investigations of crime organizations.
• Prepared case reports from allegations, transcripts of interviews and physical evidence.
• Collected and preserved physical evidence, photographs and laboratory submissions.