Utilize my proven customer service, auditing, training and inventory turnover skills to exceed customer needs and surpass sales goals
Overview
30
30
years of professional experience
Work History
Scale, Mixer Operator
Flowers Foods
04.2025 - Current
Operated mixing equipment to ensure consistent product quality and adherence to specifications.
Monitored ingredient levels and adjusted formulas for optimal blend efficiency.
Collaborated with quality control teams to conduct regular product testing and adjustments.
Trained new operators on equipment setup, safety protocols, and operational procedures.
Palletizer Operator
King's Hawaiian
06.2022 - 04.2025
Routine operation of palletizing robot, operation of various shipping and receiving equipment. Troubleshooting and corrective action using conveyors and computers.
HTST Operator Dairy Processor
Publix
01.2017 - 05.2022
Daily operation of homogenization pasteurization equipment for milk and non dairy production. Fluid, ingredients receiving, cip operation, forklift certified. Maintenance and daily cleaning of equipment.
Department Manager
Wal-Mart
01.2016 - 01.2017
Manage inventory/orders, exceeding customer expectations, Choosing/Creating Features and Endcap Displays, counseling customers on pet selection and care; cross trained in multiple departments Raised Sales to Achieve 2nd Highest Sales in Atlanta Market
Food Auditor
QuikTrip
01.2014 - 01.2016
Established new food audit program for QT Kitchens in Georgia market, including: developing weekly planning, training all store managers and local corporate personnel on QT quality and food safety standards; providing on the spot training and assistance to managers on post audit walk thru’s, identifying areas of recurrent problems and communication circle with supervisors to ensure problems were addressed; trained second auditor; expanded Excel and other tracking materials; provided feedback to corporate on additional areas in need of auditing; provided auditing and training to ensure stores were ADA Compliant After six months store audit scores increased by 38% and consistently exceeded all other major markets nationally
Managed personnel to ensure QT service and cleanliness standards were always being met; Ordering and Receiving; Provided feedback on clerk and vendor performance; identified areas of opportunity to increase sales/reducing costs/shrinkage As the manager on duty, earned seventeen 100% mystery shops in one year; most perfect scores of any manager in the Atlanta market
Preload Supervisor
UPS
01.1999 - 01.2000
Supervised the loading of trucks; trained and managed seven employees; Received Safety Award for ensuring safety standards were upheld by all team members
Repairs Manager/Shipping and Receiving Supervisor/ Clerk
Swest
01.1996 - 01.1999
Received Damaged Merchandise/ Returns from Customers/Processed Claims with Manufacturers; Quality Control on Merchandise; Inventory Control and Loss Prevention; Operated Fork Lift as Needed
Education
HS G.E.D - undefined
Chattahoochee High School
Alpharetta, GA
01.1995
Skills
MS Office Word and Excel proficient; fork lift operation; utilizing various inventory scanning devices
Customer Service and Leadership
All actions are driven by the recognition that exceeding customer expectations results in exceeding sales goals; lead teams through setting example to be modeled, positive motivation/clear communication and swift correction when needed