Scott Klugh
Pittsburgh,PA
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations / Sales
R & R Express
11.2022 - Current
- Facilitated operations of $3M excess sales by developing and optimizing key logistic processes and overall Supply Chain Management (SCM).
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Operations Supervisor
Explosive Ordinance Disposal Evaluation unit ONE
06.2019 - 11.2022
- Supervisor of ten personnel in the management and Maintenance a $45M Premiere EOD Advanced Training Facility that ensured the safety and operational readiness for special operations technicians conducting high-risk advanced level training
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Project Crew Leader
Naval Facilities Engineering Command Far East
06.2016 - 06.2019
- Supervisor of twelve personnel that provided facilities management, public works, and construction contracting services to Seventh Fleet and the 83 tenant commands supporting overseas military operations.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Reduced employee turnover rates by fostering a positive work culture and offering opportunities for growth and development.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
Education
Master of Business Administration - Business Administration And Management
University of Maryland Global Campus
Adelphi, MD08.2020
Bachelor of Science in Business Administration -
University of Maryland Global Campus
02.2018
Skills
International Experience
- Operations Management
- Program Management
- Organizational Leadership
- Facility Management
- Ability to problem solve creatively and effectively
- Ability to work well independently, as a team member, and in team leadership
- Excellent organizational, oral, and written communication skills
- Ability to lead and perform as a team member of diverse teams
- In-depth knowledge of construction phases, systems, and facility requirements
- Collaborative mindset
Training
- Basic Leadership Development Course Graduate, United States Navy, Yokosuka, Japan
- Advanced Skills Course Certificate, United States Navy, Gulfport, MS
- Basic Skills Course Certificate, United States Navy, Great Lakes, IL
Timeline
Operations / Sales
R & R Express
11.2022 - Current
Operations Supervisor
Explosive Ordinance Disposal Evaluation unit ONE
06.2019 - 11.2022
Project Crew Leader
Naval Facilities Engineering Command Far East
06.2016 - 06.2019
Master of Business Administration - Business Administration And Management
University of Maryland Global Campus
Bachelor of Science in Business Administration -
University of Maryland Global Campus
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