Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Knight

Albuquerque,NM

Summary

Performance-driven Sales Representative

with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Product demonstrator and problem-solver. High-energy sales leader with proven relationship-building skills and significant background working with various types of customers and homeowners. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas. Diligent professional offering 10 years of experience in aggressively promoting and selling a wide range of products to achieve company quotas and expectations. Accommodating, welcoming and skilled in recommending merchandise based on individual requirements.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Benefits Advisor

Aflac of New Mexico
Albuquerque, NM
02.2025 - Current
  • Assessed requests for special accommodations due to medical conditions or disabilities when determining eligibility for certain benefits.
  • Ensured all documents pertaining to employee benefit plans were maintained accurately and securely.
  • Prepared reports summarizing various aspects of the organization's benefit programs.
  • Reviewed contracts with outside vendors providing services related to employee benefits administration.
  • Coordinated with payroll staff to ensure accurate deductions are taken from employee paychecks for benefit contributions.
  • Assisted employees in understanding their benefits package, enrolling in programs, and making changes as needed.
  • Processed claims filed by employees under the organization's group health plan according to established policies and procedures.
  • Managed communications between insurance companies, employers and employees regarding plan details.
  • Participated in open enrollment meetings with employees to answer questions about benefits options offered by the company.
  • Resolved customer service inquiries concerning various types of insurance coverage, policy changes, premiums.
  • Researched new products and services available from providers to ensure the best value for the company's benefit offerings.
  • Developed presentations to educate employees about their benefits packages.
  • Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
  • Developed and evaluated methods and techniques for selecting, promoting and training workers.

Project Manager

Winter Finishes
Albuquerque, NM
03.2019 - 02.2025
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Drafted project construction schedule and updated as job progressed.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.

Outside Sales Representative

Enhanced Payment Systems
Albuquerque, NM
06.2024 - 02.2025
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and implemented sales strategies to increase revenue.
  • Generated leads through cold calling, networking events, referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Responded promptly to customer inquiries via phone or email.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Maintained open communication with leadership to facilitate business development.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Assessed requests for special accommodations due to medical conditions or disabilities when determining eligibility for certain benefits.
  • Ensured all documents pertaining to employee benefit plans were maintained accurately and securely.
  • Prepared reports summarizing various aspects of the organization's benefit programs.
  • Reviewed contracts with outside vendors providing services related to employee benefits administration.
  • Provided advice on a variety of topics related to employee benefits such as eligibility requirements and premium payments.
  • Assisted employees in understanding their benefits package, enrolling in programs, and making changes as needed.
  • Generated invoices related to the organization's benefit programs based on usage data provided by vendors.
  • Processed claims filed by employees under the organization's group health plan according to established policies and procedures.
  • Participated in open enrollment meetings with employees to answer questions about benefits options offered by the company.
  • Maintained current knowledge of industry developments relating to employee benefits regulations.
  • Conducted in-depth analyses of employee benefit plans, including health care, retirement, and other benefits.

Life Insurance Sales Agent

American Income Life
Albuquerque, NM
01.2024 - 06.2024
  • Developed and implemented sales strategies to increase life insurance sales.
  • Created customer profiles and analyzed their needs to recommend appropriate life insurance products.
  • Negotiated with prospective customers to close deals for life insurance policies.
  • Provided comprehensive information on the features, benefits and risks associated with various life insurance plans.
  • Assisted clients in completing applications and other paperwork related to policy purchases or changes.
  • Attended conferences, seminars, networking events and webinars to build relationships with potential customers.
  • Coordinated with underwriters and actuaries to ensure timely processing of applications.
  • Cultivated relationships with existing customers through follow-up calls or emails.
  • Participated in team meetings to discuss strategies for meeting organizational objectives.

Energy Consultant

New Age Energy
Albuquerque, NM
07.2022 - 11.2023
  • Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
  • Inspected customers' homes and businesses to develop detailed solar installation quotes.
  • Talked with customers about benefits of solar power in comparison with traditional power services.
  • Conducted solar consultations with new prospects, sold solar energy programs and processed, enrolled and serviced new customers through finished product.
  • Maintained schedules of appointments with prospective and established customers.
  • Prepared proposals, negotiated terms and closed product and service sales.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Sales Representative

National Distributing Co
Albuquerque, NM
06.2013 - 11.2020
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.

Bartender

Sandia Resort & Casino
Albuquerque, NM
06.2006 - 01.2013
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Education

High School Diploma -

Del Norte High School
Albuquerque, NM
06.2002

Certification - Selling Skills And Sales Operations

RCA Remote Closers Academy
Remote

Some College (No Degree) - Computer And Information Sciences

Central New Mexico Community College
Albuquerque, NM

Skills

  • Work Flow Planning
  • Workforce Training
  • Purchasing and Procurement
  • Project Development and Lifecycle
  • Product and Service Knowledge
  • Relationship Selling
  • Sales Closing
  • Post-Sales Support
  • Product Management and Pricing
  • Territory Sales
  • Client Account Management
  • Product Merchandising and Distribution
  • Negotiation Tactics

Certification

  • Professional Development within the National Distributing Company Center for Professional Training- (2017)
  • Accident and Health or Sickness, Life Insurance licenses- (2024)

Timeline

Benefits Advisor

Aflac of New Mexico
02.2025 - Current

Outside Sales Representative

Enhanced Payment Systems
06.2024 - 02.2025

Life Insurance Sales Agent

American Income Life
01.2024 - 06.2024

Energy Consultant

New Age Energy
07.2022 - 11.2023

Project Manager

Winter Finishes
03.2019 - 02.2025

Sales Representative

National Distributing Co
06.2013 - 11.2020

Bartender

Sandia Resort & Casino
06.2006 - 01.2013

High School Diploma -

Del Norte High School

Certification - Selling Skills And Sales Operations

RCA Remote Closers Academy

Some College (No Degree) - Computer And Information Sciences

Central New Mexico Community College

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