Dynamic IT Project Manager or a Systems admin with a proven track record at Intermountain Home Services, excelling in project management and network security. Spearheaded successful phone and email migrations, enhancing communication and operational efficiency. Adept at vendor relations and team leadership, ensuring optimal IT performance across diverse environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
IT Project Manager
Intermountain Home Services
Salt Lake City, UT
01.2021 - 11.2025
Managing all IT Projects
Phone System Consolidation: Spearheaded the migration of eight companies' phone systems into a single provider, achieving smooth porting of over 200 phone numbers to the company’s CRM.
Email Migration: Heavily involved with the migration of hundreds of email accounts from diverse providers to the IHS Microsoft tenant, ensuring minimal disruption and streamlined communication.
Network Uptime Management: Oversaw and maintain the uptime of all IHS networks, ensuring high availability and optimal performance.
Cross-Departmental Collaboration: Worked closely with other departments to understand business needs and align IT solutions to enhance overall operational efficiency.
Project Documentation and Reporting: Created detailed project plans, timelines, and status reports to ensure transparency and timely completion of IT initiatives.
Vice President / Systems admin / Service Manager
Superior Water and Air
West Valley City, UT
01.1993 - 12.2020
Implemented VoIP system to enhance communication capabilities.
Replaced and maintained servers, workstations, and network infrastructure.
Managed all software installations and updates across the organization.
Oversaw all IT operations to ensure optimal performance.
Education
Bachelor of Science - Information Technology
University of Phoenix
Salt Lake City, UT
01.2006
Skills
Microsoft 365 and Google Workspace
Project management
Network management and security
VoIP systems administration
Troubleshooting and problem-solving
Vendor relations and management
Team leadership
Oral communication skills
Certification
Datacore Certificate of Achievement in SAN Symphony Administration and DCIE Development – April 2019.
CAREER HIGHLIGHTS
Dedication: I thoroughly enjoy collaborating with a committed team where the completion of work isn’t solely dictated by the clock.
Team Leader: Highly skilled in identifying IT requirements and collaborating with a team to achieve those requirements efficiently.
Loyalty: I believe in staying loyal rather than assuming the grass is greener elsewhere. My 32 years of service with the same employer exemplified this commitment to loyalty.
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