Highly-motivated leader with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
House Manager/Case Manager
ServiceNet Moltenbrey Supportive Housing
Turners Falls, MA
09.2021 - Current
Provided leadership and guidance to staff, residents, and outside stakeholders.
Monitored progress of resident treatment plans in accordance with ServiceNet standards.
Coordinated with mental health professionals on behalf of residents to ensure continuity of care.
Maintained positive relationships with local law enforcement, housing associations, and local recovery homes.
Created and maintained a safe, secure environment that promoted sobriety and encouraged personal growth.
Provided individual counseling sessions for clients struggling with addiction-related issues.
Facilitated group therapy activities designed to help residents build healthy coping skills.
Collaborated closely with medical professionals in order to coordinate appropriate medical care for clients in recovery.
Responded promptly to inquiries from potential clients seeking admission into the service.
Responded to needs and concerns of residents and providers.
Directed and supported internal case management and client advocacy.
Established long and short-term goals for therapeutic services to encourage client progress.
Managed load of multiple cases on consistent basis.
Connected individuals with relevant community resources and coordinated referrals.
Prepared clients for self-management and decision-making responsibilities.
Case Manager
ServiceNet Beacon House
Greenfield, MA
01.2021 - 09.2021
Developed service plans and monitored progress towards goals.
Created individualized care plans with input from clients.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of clients.
Maintained up-to-date case records with case activity status.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Front Desk Admin/ Residential Worker at The Salvation Army Supportive HousingFront Desk Admin/ Residential Worker at The Salvation Army Supportive Housing
Community Living Life Skills Worker at Ask Wellness-Maverick Supportive Recovery HousingCommunity Living Life Skills Worker at Ask Wellness-Maverick Supportive Recovery Housing