LASANDA SCOTT
Thomasville,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Archbold Memorial Hospital
Thomasville, GA
03.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Collection Counselor
Archbold Medical Center
920 Cairo Rd Thomasville, GA 31792
08.2014 - Current
- Contact patients regarding outstanding Hospital bills to offer payment options or financial help on their bills and also to add patient insurance info.
- Answer patient questions regarding their bills regarding why insurance did or did not pay(copay, coinsurance, deductible, etc) .
- Collect money day to day and offer discounts on big balances that is affordable for patient.
- Supervised meetings with family members to help create support system for clients.
- Multi task environment, answer calls, collect money, help out in drive thru, help patient fill out financial assistance application.
Patient Care Technician
Archbold Memorial Hospital
Glen-Mor Nursing Home Thomasville, GA 31792
04.2014 - 04.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
GED -
Southern Regional Tech
Thomasville, GA05.2003
Skills
- Workflow Optimization
- Prescription Filling
- Supply Restocking
- Medication Dispensing
- Drug Inventory Control
- Insurance Verification
- Order Verification
- Drug Safety
- Insurance Billing
- Drug Utilization Review
- Verifying Orders
- Confidentiality and HIPAA
- Patient Education and Counseling
- HIPAA
- Staff Development
- Stocking Shelves
- Aseptic Techniques
- Operations Support
- Processing Payments
- Drug Storage Procedures
- Patient Confidentiality
- FDA Drug Safety Guidelines
- Medicare and Medicaid Process
- New Hire Onboarding
- Answering Customer Questions
- Problem-Solving Skills
- Receiving Incoming Supplies
- Team Collaboration
- OTC Recommendations
- Medication Labels
- Telephone Etiquette
- Teamwork Abilities
- Time Management
- Quality Control
- Pharmacy Ethics
- Interpersonal Skills
- Compounding Techniques
- Drug Monitoring
- Inventory Management
- Professionalism
- Critical Thinking
- Organizational Skills
- Problem Solving
- Active Listening
- Healthcare Regulations
- Record Keeping
- Stress Management
- Attention to Detail
- Medication Storage Procedures
- Pharmacy Law Compliance
- Order Processing
- Continuous Learning
- First Aid Knowledge
- Patient Education
- Conflict Resolution
- Medical Terminology
- Decision Making
- Medication Documentation
- HIPAA Compliance
- Item Pricing
- Patient Profile Setup
- Customer Service
- Data Entry
- Insurance Processing
- Payment Processing
- Medical Insurance Claims Processing
- Analytical Thinking
- Heartsaver First Aid CPR AED
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Archbold Memorial Hospital
03.2022 - Current
Collection Counselor
Archbold Medical Center
08.2014 - Current
Patient Care Technician
Archbold Memorial Hospital
04.2014 - 04.2018
GED -
Southern Regional Tech