Scott Lee
New York
Summary
Customer-focused professional with a strong work ethic and excellent multitasking skills. Proven track record of enhancing customer satisfaction and maintaining high cleanliness standards in fast-paced environments.
Overview
21
21
years of professional experience
Work History
English as a Second Language Teacher
EiE Academy
South Korea
01.2026 - 05.2026
- Educated students in basics of English grammar and conversational speaking.
- Created new lesson plans based on course objectives.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Recreation Assistant
Eagle's Pride Golf Course & Simulator at Joint Base Lewis-McChord
Tacoma, WA
01.2025 - 01.2026
- Conducted regular maintenance checks on recreational facilities, ensuring safe and enjoyable environment for all.
- Performed light custodial duties to provide clean and inviting facilities.
- Made sure all the products in our stores were neatly displayed and in an orderly manner.
- Parked golf carts for next day's use.
- Fostered partnerships with local schools to promote youth engagement in recreational activities.
Food Server/Cashier
Habanero's Mexican Grill at Whispering Firs Golf Course located within Joint Base Lewis-McChord
Tacoma, WA
01.2025 - 01.2026
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Housekeeping
Department of Veterans Affairs Medical Center Greater LA
Los Angeles, CA
01.2023 - 01.2025
- Dusted, polished, swept, mopped, and vacuumed floors in offices, hallways, and common areas.
- Cleaned, disinfected, and sanitized restrooms, break rooms, kitchens, and high-traffic areas.
- Restocked restrooms and kitchens with supplies (soap, paper towels, toilet paper).
- Washed windows, glass surfaces, and walls.
Food Service Worker
Department of Veterans Affairs Medical Center Greater LA
Los Angeles, CA
12.2020 - 01.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Truck Unloader
Walmart
La Habra, CA
04.2015 - 04.2016
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Promoted a clean working environment by disposing of waste materials properly and maintaining cleanliness in the unloading area.
- Unloaded packages with care and placed in proper staging area.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
Manager
Genuin Golf & Dress of America, Inc.
Irvine, CA
12.2007 - 01.2013
- Worked on client list.
- Mailed catalogs, placed orders accordingly within the corporation computer program, and shipped products to the customer accordingly.
- Answered customer queries over the telephone and occasionally worked on very important variables, details and contracts with our company vendors such as UPS, AT&T, FedEx, Pitney Bowes for catalog mailing, general office questions or leasing issues, company CEO insurance, rental agreements for the CEO's apartments.
- Assisted with his move into the United States.
- Made several long-distance travels to attend PGA trade shows with the company such as Las Vegas, NV and Orlando, FL.
Finance Technician Specialist
U.S. Army
Fort Campbell, KY
05.2005 - 07.2007
- Disbursed cash to soldiers and contractors in Iraq.
- Disbursed checks to soldiers that lost their lives in combat.
- Back home, worked on correcting issues with pay for soldiers stationed at Fort Campbell, KY.
Education
Bachelor of Science - Ethnic Studies in Asian American Studies
California State University, Fullerton
Fullerton, CA05-2016
Skills
- Excellent Excel, Word and Powerpoint
Timeline
English as a Second Language Teacher
EiE Academy
01.2026 - 05.2026
Recreation Assistant
Eagle's Pride Golf Course & Simulator at Joint Base Lewis-McChord
01.2025 - 01.2026
Food Server/Cashier
Habanero's Mexican Grill at Whispering Firs Golf Course located within Joint Base Lewis-McChord
01.2025 - 01.2026
Housekeeping
Department of Veterans Affairs Medical Center Greater LA
01.2023 - 01.2025
Food Service Worker
Department of Veterans Affairs Medical Center Greater LA
12.2020 - 01.2022
Truck Unloader
Walmart
04.2015 - 04.2016
Manager
Genuin Golf & Dress of America, Inc.
12.2007 - 01.2013
Finance Technician Specialist
U.S. Army
05.2005 - 07.2007
Bachelor of Science - Ethnic Studies in Asian American Studies
California State University, Fullerton