Scott-Lee Manausa

Work History

YRC Freight

07.2018 - 07.2023

Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Loaded and unloaded pallets from trucks for customer pickups/deliveries, using extreme care to avoid damage to goods.
Inspected truck for defects and safe operating condition before, during and after trips.
Documented mileage, deliveries, pickups, customer issues and damages.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Self-employeed

02.2015 - 06.2018

Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Picked up riders at designated locations and greeted upon vehicle entry.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Adhered to all safety regulations and traffic laws while driving.
Pointed out landmarks and other points of interest to passengers.
Communicated with passengers regarding estimated time of arrival.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Delivered passengers to destinations safely and on time.
Helped passengers with luggage, collected fares and politely answered questions.

J&R Schugel

07.2017 - 06.2018

Inspected truck for defects and safe operating condition before, during and after trips.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Documented mileage, deliveries, pickups, customer issues and damages.
Inspected load security and checked for damages.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Dominos's Pizza

02.2014 - 02.2015

Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Developed and maintained professional relations between customer, store personnel, and company.

SeaWorld Parks & Resorts

06.2013 - 01.2014

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Responded to emergency situations in a timely, efficient manner.
Demonstrated rescue techniques and provided first aid in emergency situations.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Administered CPR and first-aid following best practices.
Entered water immediately to pull struggling swimmers to safety.