Summary
Overview
Work History
Education
Skills
Timeline
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Scott Linnebur

Scott Linnebur

Senior IT Leader
Aurora,CO

Summary

Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Overview

25
25
years of professional experience

Work History

Director, IT Infrastructure & Dev Ops

Red Robin Gourmet Burgers, Inc.
01.2021 - Current
  • Collaborated with C-level executives to align technology infrastructure with overall Company North-star plan, mission, vision and values.
  • Developed reliable partnerships with strategic third-party vendors to supplement internal team expert knowledge while leveraging industry technology expertise and reducing internal costs.
  • Led a team of 12 FTEs and 85 contractors responsible for all aspects of IT Infrastructure including networking and systems for all restaurant locations as well as the Restaurant Support Center. Tasked with developing consistent, stable, reliable, and supportable solutions to respond to business needs.
  • Designed and built strategy to upgrade and expand enterprise-wide full infrastructure stack
  • Upgraded internet circuits to provide increased reliability and bandwidth to support Guest Wi-Fi, tabletop payment/entertainment devices and expanded online, third-party and catering sales
  • Proactively analyzed balance of stack to prevent additional failures and replace out-of-support hardware saving ~$2.5M annual in sales loss
  • Implemented condensed rack solution to optimize restaurant back-office space and minimize environmental compromise (dust/grease/heat)
  • Assumed the responsibilities of IT Restaurant Security following the strategic elimination of entire Security workforce

Manager, IT Networking & Systems

Red Robin Gourmet Burgers, Inc.
01.2015 - 01.2021
  • Responsible for several multi-million-dollar projects to deploy IT hardware and data circuits across ~500 locations delivering increased stability and ease of support for over 26,000 employees globally.
  • Replaced the core back-office POS system with upgraded hardware running VMware for future expansion.
  • Added additional network switch, server and shared storage to allow for VMware clusters for redundancy and higher scalability of systems.
  • Replaced legacy T1 circuits with dual broadband connections for higher availability. Average speed increased 17x with an overall savings of $1M a year.
  • Built a team of DevOps engineers to create a scalable automation platform for restaurant deployments
  • Full automation for software updates, support tasks, security vulnerability remediation
  • Highlights include restaurant systems rebuild < 2 hours, enterprise-wide VM upgrades < 1 hour, enterprise-wide POS software upgrades < 2 hours

Director of Solutions Delivery

Zunesis, Inc.
01.2009 - 01.2015
  • Maintained Microsoft Silver partnership while being the sole technician for delivering Microsoft services. Top services performer year after year consistently delivering the largest projects in the company’s history as well as total yearly revenue by a single architect.
  • Designed, built and implemented Microsoft Active Directory and Exchange migration for 8500 users in a 564-bed teaching hospital with minimal disruption.
  • Sold, planned and delivered a service to migrate higher-education customer from one data center to another. Included plan design, project management and execution of migrating 350 severs from one data center to another with minimal downtime.
  • Consulted on, configured and executed multiple migrations from on-premise Exchange installations to Office 365 with zero downtime. Projects have included SSO with federation services, mobile device management and hybrid configurations.
  • Managed migration of 24th busiest airport in the world from a Groupwise email system to Exchange 2010.

Manager of Engineering

Elavon, Inc. (subsidiary of USBank)
01.2001 - 01.2009
  • Managed 11 FTEs for a major credit card processor with over 1 million merchants, tasked with support of new acquisitions and customer-facing systems. Led technology team that provided support to software development team including development, quality assurance and change management systems for all levels of software development lifecycles. Developed complete security program including documentation, protocols and procedures. In charge of all security audits and remediation from the initial implementation of CISP to PCI as well as Sarbanes-Oxley.
  • Reengineered all system hardware and software, provided redundancy, high availability and scalability while migrating entire system from Orlando to Denver for a Gateway credit card processor. Implemented hardware and software support as well as quality assurance standards, business processes and significantly improved customer availability for credit card transactions.
  • Decreased time to service for all development systems by 80% by introducing VMware as well as various other software distribution systems.
  • Responsible for R&D of new technologies reporting directly to Vice President of IT. Researched new technologies and how they might be applied to current IT infrastructure to provide cost savings and a better user experience. Became SME in chosen technologies by implementing them fully into a lab environment. Performed final installations of technology into production and delivered knowledge transfer to IT support staff while remaining tier 3 support for the services.
  • Led the IT component of building complete merchant accounting system to reduce cost of outsourced contract. This new system included a complete upgrade to storage architecture as well as the first Unix systems in the company’s IT environment.

Education

Bachelor of Science - Computer Engineering

University of Kansas
Lawrence, KS
12.1998

Skills

  • Budgeting & Forecasting
  • Team Leadership/Development
  • Executive/Enterprise Alignment
  • Strategic planning
  • Contract and vendor management

Timeline

Director, IT Infrastructure & Dev Ops

Red Robin Gourmet Burgers, Inc.
01.2021 - Current

Manager, IT Networking & Systems

Red Robin Gourmet Burgers, Inc.
01.2015 - 01.2021

Director of Solutions Delivery

Zunesis, Inc.
01.2009 - 01.2015

Manager of Engineering

Elavon, Inc. (subsidiary of USBank)
01.2001 - 01.2009

Bachelor of Science - Computer Engineering

University of Kansas

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