Summary
Overview
Work History
Education
Skills
Timeline
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Scott Longenecker

Pittsburgh,Pennsylvania

Summary

With a diverse set of expertise, ranging from Food Service Management to Professional Service Technician, I have the adaptability and experience to take on many roles. My time at Sheetz and Chipotle has allowed me the experience to successfully organize and manage inventory and cash flow, employees, and customer satisfaction. My work with Veltechs LLC and Wynnik Machine Works has given me heavy lifting and precision construction experience, while my work on Hot Tubs has allowed me to troubleshoot and repair damaged components and plumbing. I personally repair many of the broken down facilities at my current job at Chipotle, and I am generally very mechanically inclined. With my experience in both a more formal restraunt setting while working at Over the Bar Bicycle Cafe, and my time with fast food at Chipotle and Sheetz, I believe I have the experience necessary to successfully run a shift, delegate tasks, and preform to the expectations of someone in a supervisory position. In addition to all my time in food, I've also ran my own business for almost 2 years which has given me great experience with accounting, inventory management, scheduling, and customer relations. It is due to all of these experiences that I believe I would be fit for this position.

Overview

4
4
years of professional experience

Work History

Service Manager

Chipotle
1614 Cochran Road
04.2024 - Current
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Monitored service staff performance and provided feedback for improvement.
  • Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.

Machinist Apprentice

Wynnik Machine Works
Imperial, PA
08.2023 - 04.2024
  • Operated band saws, CNC mills, and lathes in machine shop.
  • Reduced production errors by accurately measuring dimensions using precision tools such as calipers and micrometers.
  • Expanded skill set under machinist mentorship, learning advanced techniques for improved job performance.
  • Deburred, polished and ground machine parts to preserve functionality.

Service Technician

Veltechs LLC
05.2022 - 08.2023
  • Third Party Contracted by Pool City to service Hot Tubs
  • Diagnosed and troubleshot problems, repairing and restoring Hot Tubs to peak performance.
  • Co-Owner of Veltechs LLC Business
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Also previously serviced Pool Tables, including moving and installing them.

Line Cook

Over The Bar Bicycle Cafe
1595 Mayview Rd, Bridgeville, PA 15017
11.2021 - 05.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Handled portion control activities according to specified instructions provided by chef.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.

Store Supervisor

Sheetz
1297 Washington Pike, Bridgeville PA 15017
01.2021 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and provided feedback to improve satisfaction.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Mentored newly hired employees on operating equipment and safety.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Upper Saint Clair High School
Pittsburgh, PA
06.2021

Skills

  • Verbal and Written Communication
  • Document Management
  • Equipment Inspection
  • Work with Minimal Supervision
  • Service Ticket Accuracy
  • Cash Handling
  • Task Prioritization
  • Heavy Lifting
  • Leadership and Management
  • Organization of Inventory
  • Intense Weather Conditions Experience
  • Scheduling and Coordination
  • Plumbing
  • Adaptable and Flexible

Timeline

Service Manager

Chipotle
04.2024 - Current

Machinist Apprentice

Wynnik Machine Works
08.2023 - 04.2024

Service Technician

Veltechs LLC
05.2022 - 08.2023

Line Cook

Over The Bar Bicycle Cafe
11.2021 - 05.2022

Store Supervisor

Sheetz
01.2021 - 10.2021

High School Diploma -

Upper Saint Clair High School
Scott Longenecker