Scott Mackender
Houston,TX
Summary
Dedicated to delivering exceptional service while prioritizing safety and upholding the highest standards of ethics and values. Proven ability to foster positive relationships with clients and colleagues, ensuring a collaborative and supportive environment. Committed to continuous improvement and professional development, driving results through integrity and a strong work ethic. Passionate about creating a positive impact in every interaction and reinforcing a culture of excellence.
Overview
31
31
years of professional experience
Work History
Sales Associate/Retail Sales Supervisor
Home Depot Copperfield
Houston, TX
10.2012 - Current
- Assisted in delivering excellent customer service while maintaining safety standards. Organized and stocked products effectively. Supported management of associates and contributed to loss reduction plans.
- Developed and implemented training modules for lift truck operation, ensuring compliance with safety standards.
- Completed training and certification in hazardous materials handling to mitigate risks and promote safe practices.
- Achieved significant improvements in associate performance through targeted coaching strategies. Cultivated a positive team environment that promoted collaboration and growth. Drove initiatives that enhanced team cohesion and morale.
Sales Manager
First Class Renovations
Houston, TX
04.2002 - 10.2012
- Directed construction completion and billing activities while supervising teams on multiple commercial and residential renovation projects.
Service Technician
Artisan Renovations
Houston, TX
11.1999 - 03.2002
- Renovated and restored residential and commercial buildings to enhance functionality and client satisfaction.
- Executed installation of plumbing and electrical fixtures and appliances, ensuring compliance with industry standards and protocols.
- Achieved high-quality finishes through expert installation of sheetrock and tile. Enhanced interior spaces by executing painting projects with precision. Contributed to successful project completions by collaborating effectively with team members.
Finish Carpenter
Wardcraft Homes
Clay Center, KS
06.1995 - 10.1999
- Executed installation of custom cabinetry and millwork to exact specifications, ensuring superior quality finishes.
- Facilitated collaboration with design teams to analyze blueprints and assess project feasibility.
- Performed precise installation of trim, doors, and windows to enhance visual appeal of residential properties.
Education
Derby High School
Derby, KS05-1995
Skills
- Mathematical problem-solving
- Detailed documentation skills
- Fire safety management
- Reading comprehension
- Mechanical expertise
- Editing and proofreading
- Material handling specialist
- Public Relations
- Effective issue resolution
- Detail-oriented
- Supply chain management
- Meticulous attention to detail
Timeline
Sales Associate/Retail Sales Supervisor
Home Depot Copperfield
10.2012 - Current
Sales Manager
First Class Renovations
04.2002 - 10.2012
Service Technician
Artisan Renovations
11.1999 - 03.2002
Finish Carpenter
Wardcraft Homes
06.1995 - 10.1999
Derby High School
Awards & Acknowledgements
Excellence in customer reviews, Executive Award, Superior Safety Leader, Multi Platinum Award