Scott Mackey
Denver,CO
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
10
10
years of professional experience
Work History
OWNER/CEO/ PRESIDENT
HIGHER LEVEL CONSTRUCTORS, LLC
DENVER, CO
03.2015 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented quality assurance processes to ensure product excellence.
- Formed and sustained strategic relationships with clients.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Provided direction and guidance to Sub-contractors.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Led startup and creation of operational procedures and workflow planning.
- Managed daily operations of business, including hiring and training subs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science -
University of Wyoming
Laramie, WYSkills
- Customer relations
- Operations management
- Budget administration
- Contract negotiation expertise
- Labor relations
- Budget development
- Quality management systems
- Human resource management
- Profit and loss
- Contract management
- Team oversight
- Client engagement optimization
- Project management
- Cost reduction
- Bidding processes
- Small business operations
- Compliance
Timeline
OWNER/CEO/ PRESIDENT
HIGHER LEVEL CONSTRUCTORS, LLC
03.2015 - Current
Bachelor of Science -
University of Wyoming
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