Scott Madison
Reno,NV
Summary
At Network Services Solutions LLC, as Founder and President, I spearheaded initiatives that significantly enhanced market share and revenue, leveraging my expertise in strategic planning and staff management. My leadership fostered a culture of innovation and excellence, achieving a notable increase in annual sales through effective marketing and financial management strategies.
My success in managing Network Services Solutions LLC (NSS), had the company on track to be listed on either NSDQ or NYSTE, predicting a listing in mid 2019, with a 3 year average rate of growth of 220% as recognized by Inc 5000 Magazine in 2014, 2015 and 2016.
NSS's niche market was primarily Rural Healthcare Providers, at our apex in 2016, NSS was providing network solutions to Rural Healthcare Providers in 39 states across the country.
On November 4, 2016, the Federal Communications Commission issued a Notice of Apparent Liability to NSS. This is a set of questions regarding NSS's business practices. The FCC suspended NSS's committed reimbursement exceeding $17M in FY2016, forcing NSS to seek chapter 11 bankruptcy protection.
Overview
25
25
years of professional experience
Work History
Founder and President
Network Services Solutions LLC
Reno, NV
02.1993 - 08.2017
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Identified potential partnerships to expand the reach of the business.
- Built relationships with key stakeholders in industry associations to promote brand visibility.
- Managed day-to-day activities across multiple departments within the organization.
- Evaluated new technologies for potential application in the organization's processes.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Developed strategic initiatives to increase market share and revenue growth.
- Established policies and procedures for efficient workflow management.
- Monitored performance metrics to ensure quality standards were maintained.
- Led cross-functional teams in developing innovative solutions for customers needs.
- Provided leadership support during times of organizational change or uncertainty.
- Established and maintained strategic partnerships with key industry players to enhance business growth and development.
- Ensured compliance with legal and regulatory requirements relevant to the business operations.
- Fostered a positive company culture that encourages teamwork, innovation, and excellence.
- Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
- Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
- Hired, trained, and mentored staff members to maximize productivity.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Fostered collaboration and development of new practices by business leaders.
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Represented the organization at community events and public forums to promote its mission.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Monitored legislative changes that could affect the organization's operations or funding sources.
- Ensured compliance with all applicable laws related to nonprofit organizations.
- Built talent pipeline to support business growth and enduring success.
- Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
- Spearheaded crisis management efforts to protect company reputation and stability.
- Represented the company in industry events, conferences, and public engagements.
- Negotiated high-value contracts and partnerships to expand market presence.
- Oversaw development and implementation of corporate policies and procedures.
Education
Bachelor of Science - Business Management
University of Nevada, Reno
Reno, NV05-1987
Skills
- Staff Management
- Marketing
- Contract Management
- Succession Planning
- Financial Management
- Strategic Planning
Affiliations
- In addition to raising my two children, I also volunteered in coaching boys and girls baseball teams, boys and girls basketball teams as well as a substantial amount of time coaching youth football.
- NSS was active in supporting charities, such as JDRF and donations to local high school sports teams.
- NSS also donated money to a concussion research program conducted by Tahoe Forest Hospital in Truckee, CA.
Accomplishments
- NSS received multiple awards from ATT and Century Link, such as Platinum Level Sales volume in 2012, thru 2016.
- NSS was recognized as Entrepreneur of the Year for the Reno Technology Community in 2015 for large business.
Timeline
Founder and President
Network Services Solutions LLC
02.1993 - 08.2017
Bachelor of Science - Business Management
University of Nevada, Reno
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