Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
29
29
years of professional experience
Work History
Owner
All Seasons Home Pros
Springfield, MO
02.2013 - Current
Managed daily operations of business, including hiring and training staff.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Organized events such as trade shows and conferences.
Developed policies and procedures for the organization.
Ensured compliance with local, state, and federal regulations.
Provided direction and guidance to employees.
Conducted performance reviews for employees on a regular basis.
Monitored performance of personnel against goals set forth by the company.
Participated in meetings with investors regarding financing options for the company.
Set pricing structures according to market analytics and emerging trends.
Led startup and creation of operational procedures and workflow planning.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed and implemented successful sales strategies to meet business goals.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Executed performance reviews to encourage improved productivity for team members.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Sales Manager
Wyndham Vacation Resorts, Inc
Branson, MO
06.1995 - 02.2012
Developed and implemented sales strategies to increase market share.
Identified and developed new markets for products or services.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Monitored industry trends and competitor activities to stay ahead of the competition.
Collaborated with marketing team to create promotional materials for target customers.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Organized trade shows and other events as a means of increasing visibility in the marketplace.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Performed analysis of current processes within the sales department to identify areas needing improvement.
Implemented process changes designed to streamline workflow within the department.
Assisted senior management in developing long-term strategic goals for the company's growth.