Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
Enhanced communication between homeowners and board members through regular meetings and detailed reports.
Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.
Streamlined administrative processes, increasing efficiency in day-to-day operations within the communities managed.
Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
Reduced delinquency rates by implementing effective collection procedures while maintaining open lines of communication with homeowners facing financial difficulties.
Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
Resident Services & Receiving Coordinator at 3750 Lake Shore Dr Inc Managed by FirstService ResidentialResident Services & Receiving Coordinator at 3750 Lake Shore Dr Inc Managed by FirstService Residential