Scott Mansfield
Jacksonville,FL
Summary
Accomplished Director of Engineering with a proven track record at Omni Hotels, enhancing team productivity and customer satisfaction through effective leadership and technical expertise. Expert in cross-functional team leadership and technical consulting, significantly improving project delivery and stakeholder relationships. Achieved notable success in optimizing and implementing maintenance programs.
Overview
14
14
years of professional experience
Work History
Director of Engineering
HEI Hotels & Resorts
09.2021 - Current
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
- Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
- Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
Engineering Manager
Omni Hotels
09.2018 - 09.2021
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
- During this time I also did taskforce as a task force DOE and helped with 5 properties and opened a brand new property
Engineering Supervisor
Omni Hotels
10.2017 - 09.2018
- Actively participated in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
- Increased overall department efficiency through strategic planning, effective resource management, and close monitoring of project progress.
- Set and managed budgets for capital, expense and cost improvement activities and defined and developed project specifications.
- Facilitated strong teamwork among department members by fostering an inclusive culture that promoted open dialogue, feedback sharing, and mutual respect among colleagues.
Engineer 2
Omni Hotels
10.2011 - 10.2017
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Checked technical designs and drawings for adherence to standards.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadline
CARE Engineer
Omni Hotels
09.2010 - 10.2011
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Delivered projects on time and within budget constraints by effectively managing resources, schedules, and risks.
Education
High School Diploma -
Frank H. Peterson Academies of Technology
Jacksonville, FL06-2006
Skills
- Technical consulting
- Hardware development
- Cross-functional team leadership
- Continuous integration
- Safety meetings
- Maintenance programs
- Troubleshooting
- Equipment monitoring
- HVAC
- Energy management
- Maintenance procedures
- Emergency plans & procedures
Timeline
Director of Engineering
HEI Hotels & Resorts
09.2021 - Current
Engineering Manager
Omni Hotels
09.2018 - 09.2021
Engineering Supervisor
Omni Hotels
10.2017 - 09.2018
Engineer 2
Omni Hotels
10.2011 - 10.2017
CARE Engineer
Omni Hotels
09.2010 - 10.2011
High School Diploma -
Frank H. Peterson Academies of Technology
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