Scott Mazzeo
Platform Engineer
Parma,OH
Summary
Experienced and results-driven Platform Engineer adept in diverse technology platforms within decentralized corporate settings. Oversaw infrastructure for a $500 million, 60+ location business spanning the US and Canada. Played a key role in standardizing, monitoring, managing, contributing to, securing, and offering architectural guidance for AWS-hosted e-commerce and data lake infrastructures spanning three development teams and processing millions in revenue monthly.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Platform Engineer
Coach USA
06.2022 - Current
- Added employee to team, together continued previous responsibilities as well as mentoring and workload management.
- Played key role of migration of ecommerce web app utilizing Fargate, ALB, Geode, AmazonMQ, OpenSearch, CloudFront, RDS, S3, CodePipeline, Route53, ACM, and Bitbucket Pipelines.
- Standardized build/deployment as well as AWS infrastructure for entire back and front end using AWS CDK.
- Created various python tools to support development and QA efforts
- Containerized .NET windows frontend application, further reducing operational overhead.
- Designed and implemented monitoring and response best practices.
- Cutover site to new hosting with only an hour downtime by utilizing binlog replay process written in python and bash.
- Designed and implemented efficient MySQL data obfuscation and cloning process to ensure data security and compliance in non-prod development environments.
- Designed and implemented comprehensive security solution using AWS native tools to save $9k/month and protect our e-commerce sites as well as the rest of the company's public facing assets.
- Improved upon existing data load processes for Snowflake data warehouse using Pandas.
- Continue improvements in AWS Organization configuration, including auditing user activity and streamlining onboarding and offboarding processes.
Devops Engineer
Coach USA
06.2019 - 06.2022
- Led Infrastructure Team embedded in Greenfield e-commerce development project.
- Work closely with offshore development team to analyze requirements and design solutions.
- Responsible for the design and support of serverless-first infrastructure comprised primarily of API Gateway, Lambda, SNS, SQS, DynamoDB, Cognito, S3, Cloudfront, Kinesis Firehose.
- Responsible for managing and securing access to entire AWS Organization
- Designed and implemented multiple pipelines in Codepipeline, and build scripts for NodeJS, Java, React-Native, and ReactJS Codebases.
- Configured Datadog and Cloudwatch for log analysis, alerting and monitoring.
- Wrote entire application and devops infrastructures in Cloudformation.
- Wrote multiple NodeJS lambdas to improve upon deployment processes.
- Manage entire API Gateway Swagger configuration, including creating and modifying lambda entry points, as well as proxying AWS services via VTL.
- Participate in troubleshooting and problem determination as necessary
- Create and maintain documentation in Confluence and Lucidchart
Systems Administrator
Coach USA
05.2016 - 06.2019
- Manage all firewalls, routers, switches, access points across 60+ locations.
- Manage all data backups and perform quarterly DR testing using Avamar, DataDomain, and Veeam.
- Manage data center storage including EMC VNX and PureStorage M20
- Manage two VMWare clusters.
- Manage web filter with Cisco Umbrella.
- Manage large decentralized Active Directory domain and management of fleet of Windows servers.
- Manage enterprise vehicle maintenance tracking software and associated rollout of fuel dispensing hardware.
- Manage Solarwinds Orion environment, including alerts, reports, and netflow capture.
- Manage various projects, including ongoing large server upgrade initiative, switch and router hardware refresh and access point rollout.
- Responsible for remediation of PCI compliance scans.
- Created DMZ network and proxies to house public facing servers.
- Manage all public DNS records and security certificates.
- Manage migration project from on-prem Lotus Notes to cloud-hosted O365
Business Systems Support Analyst
Coach USA
10.2012 - 05.2016
- Primary desktop support technician for 13 locations and 600+ users across the Midwest, tier 3 support for all other national users.
- Developed seamless and efficient PC migration process to support upgrading all computers from Windows XP to Windows 7.
- Lead Active Directory domain cleanup and consolidation after purchase of another large company.
- Created software management scripts to support deployment of a variety of enterprise applications.
- Created all PC images and worked with vendors to select hardware for PC rollout.
- Implemented company wide folder redirection policies.
Media and Computer Technician
Parma City School District
10.2011 - 06.2012
- Charged with maintenance of roughly 400 computers, and other servers, network appliances and various educational technologies at three buildings
- Developed and trained other technicians on remote support solution, enabling quicker problem resolution and increased productivity
- Wrote numerous scripts to automate time-consuming tasks, freeing me up to handle service calls quickly and maintain minimal end user down time
IT Support Technician
Lakefront Lines
06.2006 - 10.2011
- Sole help desk operator and network technician for 80+ users in six buildings and 10 ticketing terminals throughout OH, WV, IN
- Install and maintain network cabling, switches and wireless access points and servers
- Service, repair, upgrade and purchase related equipment
- Designed and trained users on automation processes to print and email from legacy AIX mainframe, saving ~50k annually
- Designed and implemented mobile hotspot infrastructure to provide internet access to bus passengers
Education
Cuyahoga Community College
09.2008 - 05.2013
Skills
Codepipeline
Codebuild
API Gateway
Lambda
DynamoDB
Cloudwatch
IAM
Python
Bash
Docker
Networking
Certificate Manager
Datacenter Technologies (storage, vmware, networking)
Windows Server
S3
Cloudfront
Python
KMS
Eventbridge
Cloudtrail
Typscript
SES
Cognito
EC2
ALB
VPC
Kinesis Firehose
Redshift
RDS
Route53
Linux
Management
Planning
Design
Timeline
Platform Engineer
Coach USA
06.2022 - Current
Devops Engineer
Coach USA
06.2019 - 06.2022
Systems Administrator
Coach USA
05.2016 - 06.2019
Business Systems Support Analyst
Coach USA
10.2012 - 05.2016
Media and Computer Technician
Parma City School District
10.2011 - 06.2012
Cuyahoga Community College
09.2008 - 05.2013
IT Support Technician
Lakefront Lines
06.2006 - 10.2011