Results-oriented professional with expertise in data analysis, strategic planning, and team supervision. Proven ability to enhance operational efficiency and drive process improvements. High emphasis on client relations and communication skills as well as marketing strategies to provide growth.
Overview
19
19
years of professional experience
Work History
Treasurer Executive Board
Mass Corrections Federated Union
Milford, Massachusetts
03.2024 - Current
Managed financial records and transactions to ensure accurate and transparent union operational budget.
Oversaw payroll processing and ensured accurate distribution of funds to members.
Collaborated with committee members to assess financial performance and identify trends for strategic decision-making.
Managed daily operations to optimize workflow and enhance team performance.
Collaborated with cross-functional teams to align operations with corporate objectives.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Monitored processes and provided recommendations to enhance team performance and customer service efficiency.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Analyzed process workflows to identify inefficiencies and recommend improvements.
Correctional Sergeant
Commonwealth Massachusetts
Concord, Massachusetts
10.2022 - 03.2024
Supervised daily operations in correctional facility environment.
Managed staff schedules and assignments for optimal workflow.
Led training sessions for new correctional officers and staff members.
Coordinated emergency response drills to ensure readiness and compliance.
Mediated conflicts between inmates to maintain order and safety.
Reviewed incident reports and other documentation submitted by subordinates.
Diffused disruptive behavior by verbal interventions.
Communicated information regarding security, safety and operations through chain of command.
Correctional Officer
Commonwealth Massachusetts
Norfolk, Massachusetts
09.2007 - 10.2022
Supervised inmate activities to ensure compliance with facility rules and promote a safe environment.
Managed inmate transportation and ensured safety during transfers.
Responded to emergencies and coordinated crisis intervention procedures.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Interacted with inmates to reduce tension and foster a peaceful atmosphere within the facility.
Maintained accurate reports of incidents and daily activities to support operational transparency and accountability.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Education
High School Diploma -
Matignon High School
Cambridge
06-2002
Skills
Strategic planning
Data analysis
Process improvement
Marketing planning
Marketing prowess
Social media marketing
Visual marketing
Team supervision
Effective communication
Problem solving
Attention to detail
Crisis Negotiation Team
Affiliations
Non Profit Vice President - North Andover Youth Hockey
Treasurer, Board of Directors at Firehouse Subs Public Safety Foundation CanadaTreasurer, Board of Directors at Firehouse Subs Public Safety Foundation Canada