Scott Mckay
Las Vegas,NV
Summary
Results-driven Inside Sales Representative with a proven history of achieving sales goals and expanding market presence. Leveraged strong communication and analytical skills to identify customer needs and effectively match them with suitable products and services. Experienced warehouse operations professional with expertise in equipment handling, shipping, and quality control, recognized for reliability and a strong work ethic.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Commercial Account Manager
Orkin Pest Control
Las Vegas, Nevada
09.2023 - 04.2026
- Managed commercial accounts to ensure client satisfaction and service quality.
- Developed tailored pest control solutions for diverse business needs.
- Conducted regular site visits to assess client environments and service effectiveness.
Inside Sales Specialist
Purcor Pest Solutions
Las Vegas, Nevada
11.2022 - 09.2023
- Employed digital strategies and phone outreach to generate targeted sales leads.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Utilized CRM software to track customer interactions and sales progress.
- Utilized mathematical skills for accurate calculations, effective price negotiations, and contract setup.
- Coordinated follow-up communications to ensure client satisfaction post-service.
- Developed strong relationships with clients to assess and address their pest control needs.
Sales Representative
Jerry Seiner Mazda
07.2022 - 11.2022
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Dairy Processor
Anderson Dairy
03.2022 - 07.2022
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Prepared, boxed, and staged outgoing shipments.
- Implemented effective strategies for processor optimization based on insights.
Dairy Processor
Sinton Dairy Foods Co
04.2003 - 03.2022
- Monitored processor performance and adjusted systems to ensure optimal operation.
- Inspected products and machines to maintain quality and efficiency.
- Made sure that products were produced on time and were of good quality.
- Trained new production staff on safe and efficient procedures, enhancing overall team competency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Led routine maintenance and troubleshooting tasks for reduced downtime.
- Adjusted machines to increase productivity for runs.
Education
High School Diploma -
Woodland Park High School
Woodland Park, COSkills
- Sales expertise
- Sales and Marketing
- Lead Generation
- Client Retention
- Customer management
- Relationship management
- Sales negotiation
- Persuasive Negotiations
- Cold Calling Expertise
- Goals and Performance
- Product Knowledge
- Documentation
- Proposal development
- Lead management
- Operations support
- Quality control
- Safety compliance
- Material safety data sheets
- Shipping and receiving
- Order processing
- Order preparation
- Order picking
- Space optimization
- Sorting and labeling
- Forklift operations
- Material handling
- Shipment palletization
- Cleaning and organizing
- Skid building
- Safety training
- Problem-solving
- Self-motivated and disciplined
- Customer service excellence
- Investigative Procedures
- Skid building
- Self-motivated and disciplined
- Order picking
Certification
Safe Quality Foods Certified
Quality Check Certifed
Timeline
Commercial Account Manager
Orkin Pest Control
09.2023 - 04.2026
Inside Sales Specialist
Purcor Pest Solutions
11.2022 - 09.2023
Sales Representative
Jerry Seiner Mazda
07.2022 - 11.2022
Dairy Processor
Anderson Dairy
03.2022 - 07.2022
Dairy Processor
Sinton Dairy Foods Co
04.2003 - 03.2022
High School Diploma -
Woodland Park High School