Sales leader with a strong history at Da-Com, recognized for effective negotiations and relationship management. Consistently drove revenue growth through strategic account oversight and team leadership. Proficient in budgeting and P&L management, enhancing profitability while maintaining high client satisfaction. Focused on delivering customized solutions aligned with client objectives.
Overview
19
19
years of professional experience
Work History
Senior Account Sales Representative
Da-Com
Columbia, Missouri
04.2013 - Current
Developed strong client relationships through regular communication and follow-ups.
Presented product solutions tailored to client requirements and industry trends.
Trained and mentored junior sales representatives on best practices and strategies.
Met quarterly sales targets by developing strategic plans that identified target markets and appropriate tactics for each market segment.
Negotiated contracts with customers to maximize profitability while maintaining customer satisfaction levels.
Handled complex, profitable and high-profile accounts with expert business acumen and relationship-building abilities.
Sales Manager
Da-Com
Columbia, MO
01.2020 - 07.2023
Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Implemented CRM strategy to automate leads management.
Formalized sales process to enhance operations and promote acquisition of new customers.
Achieved company growth for several consecutive years through market expansion and sales.
Management Trainee
Orkin Pest Control
Columbia, MO
01.2011 - 04.2013
Assisted with recruitment, interviewing and onboarding new employees.
Responded to advanced issues with professional and relationship-focused approach.
Aided compilation of employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
Resolved customer issues efficiently to build loyalty.
General Manager
Energy Doctor of Missouri
Columbia, MO
02.2007 - 01.2011
Tracked monthly sales to generate reports for business development planning.
Designed sales and service strategies to improve revenue and retention.
Forecasted outlook by mitigating operational risk management, compiling performance, financial, headcount, and AUM data.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Established clear performance goals and metrics for revenue, P&L, customer service, and customer retention.
Developed strong client relationships through regular communication and follow-ups.
Presented product solutions tailored to client requirements and industry trends.
Trained and mentored junior sales representatives on best practices and strategies.
Developed and maintained relationships with key accounts to identify customer needs and increase sales.
Negotiated contracts with customers to maximize profitability while maintaining customer satisfaction levels.
Education
Some College (No Degree) -
Kemper Junior College
Boonville, MO
Skills
Budgeting and P&L
Product and service management
Persuasive negotiations
Profit and revenue-generating strategies
Rapport and relationship building
Sales process
Team oversight
Complex project negotiations
Territory and account management
Education and Training
other
Experience
["General and Operations Managers"],["Managers, All Other"],["Sales Managers"]
Estagiária at Secretária da 1ª Vara Criminal do Foro Regional da Comarca da Região Metropolitana de MaringáEstagiária at Secretária da 1ª Vara Criminal do Foro Regional da Comarca da Região Metropolitana de Maringá
Coordenadora at Coordenadora da Estratégia Nacional para a Erradicação da Pobreza ExtremaCoordenadora at Coordenadora da Estratégia Nacional para a Erradicação da Pobreza Extrema