Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Work Availability
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Scott Michell

San Tan Valley,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Uber Driver

Uber
09.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned vehicle regularly to maintain professional appearance.

Drager

Land Management
03.2022 - 03.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Inspected truck for defects and safe operating condition before, during and after trips.

General Manager

Papa John's
01.2015 - 03.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture
  • Met and exceeded company sales records By10%
  • relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and implemented strategies to increase sales and profitability.

Truck Sales

Trucks Only
01.2005 - 01.2007
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs

Education

High School Diploma -

Central Arizona College
Apache Junction, AZ
04.2005

Skills

  • Excellent Communication
  • Organization and Time Management
  • Interpersonal Communication
  • Decision-Making
  • Teamwork and Collaboration
  • Self-Motivated
  • Good Telephone Etiquette
  • Dependable and Responsible

Additional Information

Work References

Papa Johns

Tye Rutledge

816-786-7174

email Trutledge155@hotmail.com


Trucks Only

Jamie Modisette

602-616-7270


Drager Land Managment

Jediah Drager

480-600-2257

Jayden Drager

480-980-1746



Timeline

Drager

Land Management
03.2022 - 03.2023

Uber Driver

Uber
09.2021 - Current

General Manager

Papa John's
01.2015 - 03.2022

Truck Sales

Trucks Only
01.2005 - 01.2007

High School Diploma -

Central Arizona College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Scott Michell