Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Data Analyst
KGS Research
01.2021 - Current
Identified, analyzed and interpreted trends or patterns in complex data sets.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Used statistical methods to analyze data and generate useful business reports.
Extracted and interpreted data patterns to translate findings into actionable outcomes.
Director of Operations
The StrongHouse Gym
03.2016 - 12.2022
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Monitored budget and utilized operational resources.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Analyzed customer feedback and identified areas for improvement to drive business success.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Payroll Manager
KGS Research
05.2019 - 12.2020
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Responded to employee inquiries to provide assistance with payroll-related questions.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Developed and implemented payroll procedures and policies to determine compliance with regulations.
Processed payroll garnishments such as tax liens and child support.
Medical Billing
Management Solutions
09.2013 - 07.2016
Prepared billing statements for patients and verified correct diagnostic coding.
Communicated with insurance providers to resolve denied claims and resubmitted.
Delivered timely and accurate charge submissions.
Posted payments and collections on regular basis.
Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Used data entry skills to accurately document and input statements.
Audited and corrected billing and posting documents for accuracy.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Medical Billing
Comprehensive Primary Care
01.2007 - 12.2012
Prepared billing statements for patients and verified correct diagnostic coding.
Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Delivered timely and accurate charge submissions.
Posted payments and collections on regular basis.
Collected payments and applied to patient accounts.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Filed and updated patient information and medical records.
Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Collaborated with customers to resolve disputes.
Audited and corrected billing and posting documents for accuracy.
Monitored outstanding invoices and performed collections duties.