Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Miller

Noblesville,IN

Summary

Adept at enhancing operational efficiency, demonstrated through a proactive role at Amazon, I excel in teamwork, collaboration, and physical stamina. Leveraging advanced knowledge in warehouse safety protocols and a proven ability to lead and innovate, I've significantly contributed to improving fulfillment processes, underscoring my commitment to excellence and continuous learning.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
10.2020 - Current
  • Followed company policies and procedures to drive safety of associates and customers.
  • Working as a Fulfillment Associate has allowed me gain expertise in utilizing industry standard software programs for administrative purposes.
  • In addition to being able to lift heavy objects up to 50 lbs, I can also stand for long periods of time while completing assigned tasks.
  • Having worked as a Fulfillment Associate, I possess advanced knowledge of warehouse safety protocols which allows me to work effectively while minimizing risks associated with manual labor activities.
  • Collaborated with leadership to develop new strategies to improve fulfillment processes.
  • As a Fulfillment Associate, I have developed excellent organizational and time management skills to ensure the efficient completion of tasks.
  • As part of my job responsibilities as a Fulfillment Associate, I routinely collaborate with cross-functional teams in order to meet operational goals.

Seasonal PA Flow

Amazon
09.2024 - 08.2025

  • Streamlined communication between departments, ensuring timely dissemination of information and updates.
  • Conducted research to support decision-making processes, providing relevant data and insights to executives.

  • Implemented process improvements that increased operational efficiency within administrative workflows.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Bartender

Copper still bar and grill
12.2018 - 03.2020
  • Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
  • Created new and exciting cocktails and beverages based on item availability and seasonal interest.
  • Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
  • Worked closely with wait staff to communicate customer needs during busy shifts.
  • Utilized problem solving skills to resolve customer complaints in a courteous manner.
  • Suggested additional items to customers to increase bar sales.

Trainee

Heffermans home services
03.2018 - 12.2018
  • Collaborated with team members to complete tasks and achieve training objectives.
  • Implemented effective time management techniques when completing assigned tasks.
  • Completed on-the-job training sessions and demonstrated learned skills to supervisors.
  • Assisted with various tasks and projects under the guidance of mentors and supervisors.
  • Shadowed employees to learn job duties and develop skills.
  • Demonstrated ability to work independently and as part of team, while managing multiple tasks simultaneously.

Server and Bartender

Stone Creek Dining Company
04.2013 - 10.2017
  • Memorized menu to help diners make informed meal choices.
  • Checked on guests to verify satisfaction with each course.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Processed payments and completed register transactions accurately.
  • Attended company and restaurant trainings and meetings to improve serving skills.
  • Assisted with training of new staff members.

Server

Italia Mia
11.2011 - 03.2013
  • Exercised focus and concentration to keep track of tables and remember orders.
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons.
  • Assisted with training new wait staff members to ensure proper procedures were followed at all times.
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
  • Used good communication skills to reduce guest dissatisfaction.

Banquet Captain

Kahn's Katering
07.2004 - 09.2011
  • Ensured compliance with health, safety and sanitation standards in all banquet functions.
  • Communicated effectively with management team regarding any issues that arose during an event.
  • Utilized effective problem-solving techniques when unexpected situations occurred during an event.
  • Provided direction to servers, bartenders, cooks, dishwashers, kitchen helpers during events.
  • Provided excellent customer service by responding promptly to inquiries from clients or guests at events.
  • Organized buffet tables ensuring uniform presentation of food items while adhering to health regulations.
  • Managed the set up and breakdown of banquet events according to established guidelines.

Education

Associate Degree - General studies

Ivy Tech
Indianapolis

Associate Degree - General Studies

IUPUI
Indianapolis

GED - undefined

Lawrence North High School
Indianapolis
04.1995

Skills

  • Teamwork and Collaboration
  • Work Prioritization
  • Physical Stamina
  • Team Leadership
  • Friendly and Courteous
  • Willing to Learn

Certification

A+ certified

Timeline

Seasonal PA Flow

Amazon
09.2024 - 08.2025

Fulfillment Associate

Amazon
10.2020 - Current

Bartender

Copper still bar and grill
12.2018 - 03.2020

Trainee

Heffermans home services
03.2018 - 12.2018

Server and Bartender

Stone Creek Dining Company
04.2013 - 10.2017

Server

Italia Mia
11.2011 - 03.2013

Banquet Captain

Kahn's Katering
07.2004 - 09.2011

Associate Degree - General studies

Ivy Tech

Associate Degree - General Studies

IUPUI

GED - undefined

Lawrence North High School

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