Scott Mizzen
Milwaukee,WI
Summary
Versatile and dynamic, with a proven track record at Apple, Inc. I excel in project management, and problem solving, enhancing client satisfaction through innovative solutions and an empathetic approach. My creative artistic vision and exceptional attention to detail have consistently driven projects to success, demonstrating a unique blend of technical and interpersonal skills. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player, and self starter ready to contribute to company and personal success.
Overview
18
18
years of professional experience
Work History
Operations Specialist
Apple, Inc.
08.2013 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- First starter on pilot programs to improve customer satisfaction, addressing bottlenecks in workflow
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input inventory information into SAP database system.
- Consistently exceeded results in measured goals for Teamwork, Innovation, Results
- EHS committee member ensuring safety, and health concerns are being addressed at all levels of store operations
- Reduced injury, while increasing incident reports to ensure accurate data is communicated
- Increased use of proper PPE during repair
Freelance Photographer/Videographer
Self-employeed
01.2016 - Current
- Produce photographic content for a wide range of clients
- Focus on landscape, editorial, portrait, event, advertising and marketing material
- Produce, Direct, Edit short films and brand narratives for small to medium businesses
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, colored, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture the best lighting possible
Freelance Production Designer
RLS Design, inc.
01.2007 - Current
- Assist in the production of weddings/events
- Detail oriented and responsible for design layout
- Efficiently produce fantasy weddings and corporate events
- Decorate homes for holiday season professionally
- Collaborated with directors and producers to achieve a unified vision, ensuring cohesive aesthetics across all projects.
- Mentored junior designers, providing guidance in design principles and techniques to improve overall team skillset.
- Ensured safety protocols were followed during set construction and installation processes to maintain a secure working environment for all team members.
- Balanced artistic vision with practical considerations, such as budget and time constraints, to produce successful results across a wide range of projects.
Co-Founder/Creative Consultant/Retail Sales Manager
MilwaukeeHome Brand
01.2011 - 01.2013
- Developed a local t-shirt brand
- Managed and maintained social media across multiple platforms
- Created a 'Brand Voice'
- Negotiated and executed community events
- Consulted on shirt design and store management
Maintenance Technician/Building Manager
Eastmore Real Estate
01.2009 - 01.2013
- Maintained 43 (875+units) Multi-Family residential buildings
- Performed preventative maintenance duties, including plumbing and minor electrical repairs
- Helped a team of 4 with 24hr 'On Call' service
- Responsible for Leasing/marketing my building to perspective tenants across multiple forms of media
- Developed positive rapport with many tenants
- Completed daily appearance checks and monthly safety requirements for 36 unit complex
Education
General Education Developmental Studies (GED) -
Waukesha County Technical College
01.2009
8-week floral design apprenticeship - 10 different WUMFA courses
Milwaukee School of Flower Design
Milwaukee, WI01.2006
Skills
- Photo editing
- Digital Photography
- Social Media
- Retouching and color correction
- Creative artistic vision
- Project Management
- Visual storytelling
- Client Communication
- Superb attention to detail
- Photography Equipment Maintenance
- Strong compositional skills
Accomplishments
- Through an In Store Training experience, successfully trained leadership team to deliver Apple Vision Pro Demo experience to customers.
- Mentored team to utilize APPLE Steps enhance customer experience, while increasing NPS
- Used multiple internal systems to track inventory, runner time, and manage loss prevention.
- Investigate customer issues through the use of multiple programs and applications
Timeline
Freelance Photographer/Videographer
Self-employeed
01.2016 - Current
Operations Specialist
Apple, Inc.
08.2013 - Current
Co-Founder/Creative Consultant/Retail Sales Manager
MilwaukeeHome Brand
01.2011 - 01.2013
Maintenance Technician/Building Manager
Eastmore Real Estate
01.2009 - 01.2013
Freelance Production Designer
RLS Design, inc.
01.2007 - Current
8-week floral design apprenticeship - 10 different WUMFA courses
Milwaukee School of Flower Design
General Education Developmental Studies (GED) -
Waukesha County Technical College
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