Customer Success Management: Highly motivated with strong problem-solving skills, tireless work ethic and detail-oriented mindset and over 28 years of law enforcement experience. Dependable leader who has earned the respect of his supervisors, peers, and subordinates. Lifelong learner, constantly seeking to improve his skills with a master’s degree in homeland security. Since 2014 supervised, managed, and mentored dozens of officers, detectives and civilian staff while motivating each team to achieve the mission of our organization. Collaborated and formed excellent relationships with multiple law enforcement agencies, school district employees, citizens and businesses throughout Riverside, San Diego, Los Angeles and Orange County. Formed and maintained excellent relationships with Axon Enterprise and Motorola Solutions while working with Riverside County’s Public Safety Enterprise Communication System (PSEC). Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Issues resolution
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