Scott Moore
Dallas,GA
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
14
14
years of professional experience
Work History
General Manager
ATLANTA RUBBER & HYDRAULICS
MARIETTA, GEORGIA
08.2023 - Current
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals. As a result grew sales from $600k monthly to $900K in three months.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
Business Development Manager
Hydraulic Supply Company
Marietta, GEORGIA
05.2014 - 08.2023
- Collaborated with internal teams for successful execution of projects.
- Maintained a database of existing customers and prospective leads.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Attended tradeshows and conferences to network with potential clients.
- Conducted market research and analysis to identify new business opportunities.
- Developed and implemented strategies to increase sales and market share. As a result, sales and margin grew by 20% for 5 consecutive years.
- Identified potential clients, built relationships, and negotiated contracts.
- Researched target markets to understand the needs of current and potential customers.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
Senior Sales Operations Manager
ATLANTA RUBBER & HYDRAULICS
Marietta, GEORGIA
08.2010 - 05.2014
- Assisted in developing strategies for increasing market share within target markets.
- Monitored customer service levels to ensure accuracy in order processing.
- Conducted regular reviews of existing policies and procedures to ensure compliance with company standards. Initiated ISO 9001 compliance.
- Facilitated training sessions for staff on new operational procedures or technologies.
- Developed, implemented and maintained procedures for order management, pricing and product availability.
- Negotiated contracts with vendors regarding terms of service, pricing structures.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Built sales forecasts and schedules to reflect desired productivity targets.
Education
PMC 200, Fluid Conveyance 200, 300/400 -
Eaton Hydraulics Training
Maumee, OH03-2021
Skills
- P&L Management
- Customer Retention
- Business Development
- Branding
- Staff Supervision
- Quality Management
- Sales
- Vendor Partnerships
- Communication Skills
- Training and coaching
- Staff Motivation
- Leader
- Budget Analysis
- Recruitment
- Salary structure/compensation analysis
- Verbal and written communication
- Staff Development
- Leadership and team building
Accomplishments
- In 2014, Georgia Manufacturing Expo Plant Manager of the Year
- August 2021, Award Employee of the month at Hydraulic Supply Co.
Timeline
General Manager
ATLANTA RUBBER & HYDRAULICS
08.2023 - Current
Business Development Manager
Hydraulic Supply Company
05.2014 - 08.2023
Senior Sales Operations Manager
ATLANTA RUBBER & HYDRAULICS
08.2010 - 05.2014
PMC 200, Fluid Conveyance 200, 300/400 -
Eaton Hydraulics Training
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