Scott Morgan
Marblehead,MA
Summary
Multifaceted Lead Carpenter and business owner with a proven track record being self motivated. I started two car audio and security businesses excelling in daily sales, day to day managing, and fostering client relationships.
A change came 18 years later when I moved to residential construction. I learned to be detail orientated paying attention to final results.
Talented carpenter offering over 25 years of experience in residential improvements. Well-organized planner with good multitasking and time management skills. Knowledgeable about both rough and finish carpentry techniques. Successful at managing supplies and site crews to lead safe and efficient projects.
Perform detail-oriented and precise construction work with every job. Focused on outperforming customer expectations while accomplishing budget and timeline demands. Direct work of assistants while monitoring final outcome to high standards.
Overview
35
35
years of professional experience
Work History
Lead Carpenter
Self Employed Contracting
05.1997 - Current
- Manage construction and demo workers to facilitate timely completion of projects.
- Developed and maintained positive relationships with clients.
- Inspected equipment and tools used for safe operation.
- Sourced suppliers and purchased necessary materials for work
- Provided feedback to workers on job performance and procedures.
- Recruiting and hiring new construction, demo workers, and misc. sub-contractors.
- Documented construction and demo workers' hours, wages and other pertinent information.
- Responsible for payroll tax obligations
Car Stereo Business Owner
Autio Sound
05.1992 - 05.1997
- Responsible for daily opening and closing of retail installation store 6 days per week.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and motivated employees to perform daily store functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers.
- Accomplished multiple tasks within established timeframes.
- Managed, motivated, and mentored my acquired knowledge to employees to help be productive and engaged in work.
- Improved marketing to attract new customers and promote business through radio and print.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Launched vehicle quality assurance practices from start to finish on each installation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Car Stereo Shop Manager
Custom Car Stereo
01.1990 - 05.1992
- Oversaw installation employees' performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept accurate accounting records by monitoring computer program sales documentation.
- Implemented store policies and procedures to remain compliant with store guidelines.
- Tool use and safety and proficiency.
- Customer training for newly installed equipment
- Diagnosed and repair or update vehicle issues
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Maintained safe working environment by enforcing adherence to safety and security garage protocols.
- Interacted well with customers to build connections as well as auto dealerships.
- Assisted in recruiting, hiring and training of team members for correct use and ability of tools
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance on a weekly basis, typically Saturday mornings.
Education
High School Diploma -
Marblehead High School
Marblehead, MA06-1980
Skills
- Experienced residential remodeler
- Project estimation and bidding
- Ordering proper supplies in a timely manner
- Coordinating subcontractors for timely work
- Residential electrical wiring and codes
- Plumbing techniques properly implemented and repaired
- Framing and building to codes and use of proper fasteners
- Paying employees and subcontractors as promised
Timeline
Lead Carpenter
Self Employed Contracting
05.1997 - Current
Car Stereo Business Owner
Autio Sound
05.1992 - 05.1997
Car Stereo Shop Manager
Custom Car Stereo
01.1990 - 05.1992
High School Diploma -
Marblehead High School
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