Scott Morgan
Apex,NC
Summary
Quality assurance professional with extensive experience in streamlining testing processes and improving product stability. Known for collaborative approach and commitment to delivering high-quality results. Brings expertise in automated testing and problem-solving, ensuring adaptability to evolving project requirements.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Sr. QA Engineer
Railinc
11.2019 - Current
- Automated test scripts for multiple projects adhering to the company’s common framework, which includes the use of Selenium Webdriver and Cucumber
- Updated legacy automation using AI to align with company’s common framework
- Executed QA for project initiative enhancing GIS management capabilities for multiple railroad industry projects
- Provided QA for a project initiative to mature common GIS management capabilities to support numerous railroad industry projects
- Mentored GIS team members on software development practices within Scrum framework
- Created and maintained test cases in Jira and tracked defects.
Lead Automation Engineer
Vaco
07.2019 - 09.2019
- Led automation initiative for client web-based logistics application, enhancing testing efficiency.
- Developed automation suite utilizing Selenium WebDriver for UI testing and Postman for API testing, improving test coverage.
- Participated in all ceremonies of a hybrid Scrum team.
- Documented user stories in JIRA and a homegrown client-facing reporting system.
- Zephyr was used for test planning/tracking.
Lead Automation Engineer
BB&T
03.2019 - 07.2019
- Led the automation effort for BB&T’s web based banking application.
- Engaged in all scrum ceremonies to facilitate team collaboration and progress tracking.
- Executed UI testing with page object framework using Selenium Webdriver and conducted API testing with Fiddler, Postman, and SoapUI to ensure application reliability.
- Monitored and reported testing progress using JIRA to maintain project transparency.
Sr. QA Engineer
XCentium
09.2018 - 02.2019
- Automated web testing of Sitecore and Insight websites with Selenium Webdriver to enhance testing efficiency.
- Developed a page object framework to standardize automation processes across testing efforts.
- Created a test plan template to streamline documentation for QA team members.
- Performed load/performance testing using LoadStorm.
- Mentored fellow testers in test automation and load/performance testing.
Sr. QA Engineer
42 Lines
01.2012 - 05.2018
- Executed manual and automated testing with Selenium to ensure software quality.
- Performed testing on all supported browsers on Windows, Mac OS, iOS, and Android operating systems.
- Tested both iOS and Android mobile apps.
- Investigated and reported user-reported bugs through help desk monitoring to enhance product reliability.
- Created comprehensive documentation of testing functions on internal wiki to facilitate knowledge sharing.
- Monitored a “help desk” to investigate and report bugs found by the users.
- Documented testing functions on an internal wiki.
- Trained other testers on Selenium and our automation framework.
Sr. QA Engineer
Cisco Systems
05.2010 - 01.2012
- Led an agile team of 7-10 people utilizing Scrum.
- Performed testing tasks throughout each sprint, to include writing tests, communicating tests to developers, and automating tests using Selenium.
- Introduced Fitnesse to developers and product owners, facilitating adoption of ATDD practices.
- Trained testers on automation and Selenium, enhancing team's testing capabilities.
- Served as scrum master across multiple releases, ensuring effective team collaboration and adherence to agile practices.
Sr. QA Engineer
Ultimus
11.2009 - 05.2010
- Oversaw automation of Ultimus’ business process management software, enhancing testing efficiency and reliability.
- Managed and trained offshore automation team of 10 in building automation framework with Visual Studio Team Test, Selenium, and White, improving team capabilities.
- Oversaw automation of Ultimus’ business process management software.
- Drove effort to migrate existing tests from homegrown Windows application to TFS.
- Led migration of existing tests from homegrown Windows application to TFS, streamlining test management process.
Sr. QA Engineer
RBC Bank
01.2008 - 09.2009
- Lead performance testing effort for all US software implementations by RBC Bank.
- Implemented automation framework with Quick Test Pro and Mercury Quality Center to enhance testing efficiency.
- Led performance testing for all US software implementations at RBC Bank, ensuring system reliability and user satisfaction.
- Managed 4 offshore resources in automation efforts, achieving significant cost savings.
- Maintained test lab for all automated and performance testing used by both onshore and offshore resources.
- Performed manual and automated testing for multiple Websphere E-commerce sites.
Sr. QA Analyst
Compuware Corporation
03.2004 - 12.2007
- Executed quality assurance tasks such as manual testing, test automation, and performance testing across various clients.
- Client - Wachovia Mortgage – Developed and implemented a software testing process for Wachovia’s Web Strategies group. Planned all resources and schedules for functional testing, integration testing, and UAT of E-commerce products. Performed automated regression testing using WinRunner. Managed tests and defects using TestDirector.
- Client – RBC Bank – Led the automation effort to test customized banking software. Implemented quality testing procedures, processes, and an automation framework. Used TestPartner for automated tests. Automation test results were made available in real time via TestDirector and a custom website. Trained a team of 6-10 testers on our TestPartner automation framework.
- Developed and implemented software testing process for Wachovia’s Web Strategies group, coordinating resources and schedules for functional testing, integration testing, and UAT of E-commerce products. Conducted automated regression testing using WinRunner and managed tests and defects with TestDirector.
- Client - Center for Creative Leadership – Lead automation effort of a web based client management and client assessment system. Automation was accomplished using Quick Test and WinRunner. TestDirector was used for requirement, test and defect management. Performed manual and automated testing of weekly builds, as well as providing data setup for other testers involved in the application. Provided TestDirector administrative support and customized test process workflow to support development, QA and business user needs. Assisted developers with troubleshooting reported defects.
Lead QA Analyst
GlaxoSmithKline
09.2001 - 12.2003
- Designed, implemented, and executed quality assurance procedures as sole analyst, ensuring high standards in testing processes.
- Tested web based application, made up of browser based user interface, COM components, stored procedures, and an Oracle database.
- Automated regression test cases using WinRunner.
- Developed functional and test requirements in alignment with company quality standards, facilitating effective testing and validation.
- Testing included validating content integrity, data integrity, and search functionality.
- Wrote functional and test requirements within company quality standards.
- Administered TestDirector across all projects, supporting over 30 projects and 500 users as one of three Site Administrators.
- User base includes over 30 projects and over 500 users.
Lead QA Analyst
GlobalPrime Technologies
03.2001 - 08.2001
- Managed the software testing process, defect tracking, and release control.
- Tested web based file management system, that included browser based application, wireless application, and a windows application.
- Wrote functional and test requirements and developed website help documentation.
- Executed regression test cases using WinRunner.
- Tracked requirements in TestDirector and defects in Bugzilla to maintain project alignment and facilitate issue resolution.
- Provided results from testing to the release manager and advised on whether or not the build should be moved to the production environment.
Automation Engineer
Fannie Mae
01.2000 - 03.2001
- Executed load testing for e-commerce application using LoadRunner, ensuring performance standards were met.
- Automated database validation using WinRunner.
- Performed load testing for e-commerce application using LoadRunner.
- Managed test case tracking in TestDirector and defect tracking in Remedy, contributing to organized QA processes.
- Conducted analysis and generated test cases for new requirements, trained coworkers on test automation suite, and performed code shakeout after weekly migrations to maintain code quality.
Test Engineer
United States Air Force
10.1992 - 12.1999
- Performed lead QA role for multiple full life-cycle development projects.
- Managed test equipment configuration, designed test beds, and led modernization efforts to enhance testing capabilities.
- Provided technical expertise and guidance to chief engineer to identify test tool requirements for improvement of test bed continuity and to solidify integrity of certification testing.
- Led test bed acquisition efforts.
- Responsible for test bed acquisition efforts.
- Reviewed system requirement specifications for new test systems.
- Provided technical expertise and guidance to chief engineer in identifying test tool requirements, improving test bed continuity, and ensuring integrity of certification testing.
- Reviewed technical documentation and historical test data to identify trends and drive process improvements.
- Trained new personnel on testing methodologies and the operation of test tools.
Education
Computer Information Systems
St. Leo University
Langley AFB, VACertified ScrumMaster
Scrum Alliance
Morrisville, NCundefined
Airman Leadership School
Langley AFB, VAApprenticeship in Communications - Computer Systems Programming
USAF Technical Training School
Keesler AFB, MSSkills
- Cross-Browser Testing
- API Testing Tools
- Test case design
- Manual testing
- Test automation frameworks
- API testing
- Programming Languages: Java, C#, VB, C, Perl, C shell
- Database Testing
Certification
Certified ScrumMaster
Timeline
Sr. QA Engineer
Railinc
11.2019 - Current
Lead Automation Engineer
Vaco
07.2019 - 09.2019
Lead Automation Engineer
BB&T
03.2019 - 07.2019
Sr. QA Engineer
XCentium
09.2018 - 02.2019
Sr. QA Engineer
42 Lines
01.2012 - 05.2018
Sr. QA Engineer
Cisco Systems
05.2010 - 01.2012
Sr. QA Engineer
Ultimus
11.2009 - 05.2010
Sr. QA Engineer
RBC Bank
01.2008 - 09.2009
Sr. QA Analyst
Compuware Corporation
03.2004 - 12.2007
Lead QA Analyst
GlaxoSmithKline
09.2001 - 12.2003
Lead QA Analyst
GlobalPrime Technologies
03.2001 - 08.2001
Automation Engineer
Fannie Mae
01.2000 - 03.2001
Test Engineer
United States Air Force
10.1992 - 12.1999
Apprenticeship in Communications - Computer Systems Programming
USAF Technical Training School
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Airman Leadership School
Certified ScrumMaster
Scrum Alliance
Computer Information Systems
St. Leo University