Scott Nguyen

• Monitored project progress, shipping stages, identified risks and took corrective action as needed.
• Reported regularly to managers on project status, shipping progress, and technical problems.
• Maintained open communications with multiple departments by presenting regular updates on project status to sales reps.
• Verified quality of samples and custom projects of deliverables and conformance to specifications before submitting to clients.

• Communication with Sales Director and Purchasing Manager to identify sales and purchasing trends.
• Communication with international and domestic vendors to secure low rates and special orders.
• Maintain clean reporting to visualize any spikes or dips in inventory.
• Manage purchase orders and collaborate with vendors and ports to ensure proper delivery of inventory.
• Manage and upload purchase order invoices into Microsoft NAV Dynamics for record keeping.
• Create drop ship orders and maintain drop ship vendor relationships.
• Skilled at working independently and collaboratively in a team environment
• Managed time efficiently in order to complete all tasks within deadlines

• Manage sales cycle with personal cold out reach and businesses within a book of business.
• Collaborate with multi-departments to ensure the business can develop strong personalized marketable packaging products.
• Maintain call and sales quota.
• Help businesses strategize go to market plans with packaging.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

• Understand customer needs and suggest appropriate solutions by asking open-ended questions, listening carefully, and outlining the product features.

• Manage entire sales cycle from prospecting to demoing to finalizing sale and processing.

• Worked with cross-functional team members to ensure a smooth customer experience and successful project delivery.

• Created territory plan to reach annual quotas by making 150+ outbound calls per week to new prospects, currently pipeline, and closed lost prospects.

• Created personalized reporting to use in cadences consisting of personalized emails and calls.

• Top 3 team performer throughout 2022.

• Completed call reviews with team members, training courses, and team call reviews to improve self development as an Account Executive.

• Contact potential customers through cold calls & emails with self-generated territory reports.

• Work cross functionally with different teams such as account executives, support, customer success, implementation and professional services.

• Manage entire sales cycle from personal outreach and partnership projects.

• Create detailed business plans to facilitate the attainment of goals and quotas.

• Remain in frequent contact with schools, government offices, healthcare offices to understand and solve their needs.

• Unearth new sales opportunities through networking and turn them into long term partnerships.

• Weekly quota checks, monitoring team progress.

• Trainer for team and new employees monthly on lead generation.

• Constant progress checks to ensure quality services.

• Communication among multiple store fronts and management teams.

• Relationship maintenance between management, employees and leads.

• Strategize action plans to prospect leads.

• Weekly quota checks, monitoring team progress.

• Trainer for team and new employees.

• Relationship maintenance between management, employees and leads.