Scott O'Brien
Orange Park,Florida
Summary
Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, onboarding, and database software. Dependable and results-driven, ready to make a significant impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Records Secretary
Clay County School District
07.2024 - Current
- Oversaw student enrollment processing over 1000 registrations per school year and ensured accurate record maintenance in alignment with district policies.
- Facilitated course schedule creation and registration processes, ensuring compliance with academic standards.
- Managed data entry processes to ensure precise and accessible student information records.
- Streamlined workflows for processing student applications, enhancing efficiency and reducing turnaround time.
- Executed thorough monitoring and data entry to uphold the integrity of student records in accordance with regulatory standards.
- Delivered outstanding customer service to parents and students by addressing inquiries and resolving issues promptly by phone, email and in person.
- Established effective communication channels among departments to ensure accurate management of student records and adherence to program requirements.
- Compiled and organized various surveys detailing enrollment trends, class sizes, and demographic insights necessary for state and federal school funding.
- Managed the coordination of credit transfers and transcript evaluations for incoming transfer students, enabling smooth academic transitions into new programs.
Administrative Support Assistant (SEDNET 4)
Clay County District Schools
07.2017 - 07.2024
- Oversaw scheduling and coordination of Family Services Planning Team meetings to enhance the needs of clients requiring mental health services across three school districts.
- Refined workflows to improve operational efficiency and minimize redundant tasks.
- Assisted in onboarding new staff, providing training on administrative procedures.
- Coordinated travel arrangements, ensuring compliance with organizational policies.
- Conducted inventory management of office supplies, maintaining stock levels and vendor relationships.
- Led cross-county communication initiatives to improve information flow within the organization.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Ensured high-quality customer service through timely responses to inquiries, enhancing client satisfaction and loyalty.
- Ensured confidentiality as the HIPAA Compliance Officer, reinforcing trust and integrity in professional relationships with colleagues and clients.
- Monitored payroll deadlines closely and submitted required documentation punctually.
- Collaborated with cross-functional teams across three school districts to complete projects on time and within scope, meeting organizational objectives.
- Assisted supervisors with various day-to-day tasks such as calendar management and correspondence handling.
- Provided input on choosing and then training of a new software system that streamlined data entry tasks, resulting in reduced errors and enhanced accuracy.
- Prepared detailed reports and presentations for supervisor review, facilitating informed decision-making processes.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks daily.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established work flow procedures to track staff's daily tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Liaised between clients and mental health vendors and maintained effective lines of communication.
Behavioral Health Assistant (CCDS)
Clay County District Schools
04.2014 - 07.2017
- Assisted in monitoring and documenting student progress toward behavioral goals.
- Worked in self-contained classrooms with student class sizes ranging from four to twenty.
- Implemented crisis intervention strategies to ensure student safety and stability.
- Assisted teachers and therapists in maintaining behavior modification strategies aimed at improving overall student performance in core education requirements.
- Assisted in crisis intervention efforts, successfully de-escalating high-risk situations while maintaining safety for all involved parties.
- Improved student outcomes by implementing evidence-based treatment plans and interventions as directed by teachers, administrators, or therapists.
- Provided compassionate support to students.
- Collaborated closely with teachers, administrators, and therapists in coordinating behavior plans for students with behaviors impacting their behavioral health outcomes.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of behavioral health assistance.
- Developed strong rapport with students through active listening skills and genuine empathy for their struggles, establishing trust necessary for successful relationships.
- Applied de-escalation and limit-setting techniques to promote student cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Assisted with student restraint and seclusion scenarios to create safe environment for student and school staff.
- Escorted patients from classroom to meals and activities to maintain standard of safety and security.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Quickly identified problematic changes in student behavior and progress by closely monitoring students and keeping detailed records.
Substitute Teacher Assistant
Kelly Educational Services
02.2014 - 04.2014
- Supported classroom management by assisting teachers with lesson plans and student engagement activities.
- Monitored student behavior to ensure a safe and productive learning environment.
- Adapted instructional materials to meet diverse student needs and learning styles as directed by the teacher.
- Collaborated with educators to implement individualized education plans for students requiring additional support.
- Facilitated small learning groups, enhancing peer interaction and collaborative learning experiences.
- Provided feedback on student progress, contributing to ongoing assessments.
- Developed positive relationships with students, fostering an inclusive and encouraging atmosphere for learning.
- Assisted lead teacher in developing meaningful relationships with parents/guardians through ongoing communication that provided updates on their child's academic progress or any behavioral concerns.
- Aided in the preparation of classroom materials for daily lessons, ensuring a timely setup for smooth class transitions.
- Collaborated with the lead teacher to develop, implement, and assess instructional strategies for diverse learners.
- Reinforced positive behavior among students through praise, recognition, and reward systems designed to motivate continued success.
- Promoted a safe learning environment by adhering to school policies and procedures regarding student conduct and safety measures.
- Enabled better comprehension among students by providing clear explanations of complex concepts using real-world examples when possible.
- Assisted in the evaluation of student progress through regular assessments and feedback sessions.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with the teacher to plan and implement lessons following the school's curriculum, goals, and objectives.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Documented student progress and provided regular updates to teachers, administrators, or therapists.
Education
Associate of Science - General Studies
Florida State College At Jacksonville
Jacksonville, FLSkills
- Verbal and written communication
- File management
- Document preparation
- Calendar management
- Multi-line phone systems
- Payroll processing
- HIPAA guideline compliance
- Prioritization and time management
- Microsoft Office and Google Suite
- Data entry
- Administrative support
- Confidentiality and data protection
Certification
- Notary Public, State of Florida - HH 287746 - Expires 7/13/2026
Timeline
School Records Secretary
Clay County School District
07.2024 - Current
Administrative Support Assistant (SEDNET 4)
Clay County District Schools
07.2017 - 07.2024
Behavioral Health Assistant (CCDS)
Clay County District Schools
04.2014 - 07.2017
Substitute Teacher Assistant
Kelly Educational Services
02.2014 - 04.2014
Associate of Science - General Studies
Florida State College At Jacksonville